HomeServe
4.6/5
4.6 /5
9,094 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
9,094 Verified Reviews
5.0/5
5.0 /5
The leak ended up being a broken gate valve I didn't even know was there. The guys from McAtee plumbing, Christian and Gregory S. Dug down 32 inches to find it. They repaired the leak by removing the gate valve and installing a loop. They did a great job and I am 100% satisfied. Great job guys!!!!

5.0/5
5.0 /5
The service was excellent. Mike knew what he was doing and he fixed my problems.

5.0/5
5.0 /5
Very good service prompt response quick to remedy problem I am pleased

2.0/5
2.0 /5
Underground exterior leak detected on my front lawn last Tuesday at about 4:00 pm. Called your emergency number for help. I was told a plumbing company would call following day (Wednesday). No call was received. I called again on Thursday and told plumber could not come out as yet. I called and requested a different contractor. Atlantic highlands plumbing showed up about 5:00 pm and offered to come back next day to turn off water and hook up to neighbors water via hose. I was told digging on my property was not possible until water subsides. Repair finally made on Saturday morning! All I could say is your so called emergency service is a joke! I will share my unpleasant experience with family, friends and neighbors.

5.0/5
5.0 /5
Prompt and efficient

5.0/5
5.0 /5
Very prompt, professional, friendly service.

5.0/5
5.0 /5
Absolutely amazing Jose was the best. Always answered our questions and gave us helpful advice. You are lucky to have him on your team!!!

5.0/5
5.0 /5
Absolutely fantastic and very helpful as I really didn't know what to expect from the warranty coverage.

1.0/5
1.0 /5
Problem has not been fixed, again… every few months we can just expect to have sewer line back up into our home?

5.0/5
5.0 /5
I had to pay for 2 service calls on my refrigerator and the refrigerator could not be repaired. I understand if the appliance cannot be repaired but thought that home serve would have given me a reimbursement on second service call because the refrigerator was not repaired. The company that came out was great and Sam Prioleau was wonderful.