HomeServe
4.6/5
4.6 /5
9,094 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
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ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
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9,094 Verified Reviews
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1.0/5
1.0 /5
No Service provided. Promised several call backs and never received one.
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2.0/5
2.0 /5
I have had 6 line breaks in 24 months. Plumbers recommend new line but HS has not authorized
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5.0/5
5.0 /5
Excellent customer service
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4.0/5
4.0 /5
Nice person, nice company. I asked charge for replacing thermostat, never got an answer. Now I will have to call someone else!
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3.0/5
3.0 /5
Stood on hold a long time
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5.0/5
5.0 /5
Hers and His Plumbing out of the Raleigh location was the bomb!Recardo was prompt, professional, knowledgeable, and thorough!As well, Leakfinders from Clayton (can't remember gentlemen's name) was on point as well!Homeserve, you have a client for life!Thanks,Sabrina ExumDurham, NC.
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5.0/5
5.0 /5
Justin is professional, Honest, Reliable, Justin did amazing repair job on my A/C System. Thank You Very Much Justin 5 Stars ⭐️ ⭐️⭐️⭐️⭐️
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5.0/5
5.0 /5
Quickly confirmed my service contract. Excellent response time in securing a vendor. Great service all around.
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5.0/5
5.0 /5
Home Serve dispatcher was very helpful, and understood the nature of my water leak, asking questions to better match me with a service provider. The provider dispatched, the next day, was very professional and repaired the leak very quickly, causing very little disruption in our daily lives.
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1.0/5
1.0 /5
No call from supervisor as requested. Denied claim that I was previously told was covered. Apparently a rusty AC collar isn't normal wear and tear. Customer service rep was very rude. Am considering contacting the Better Business Bureau about the shoddy service and responses received. Not sure why I'm paying a monthly fee, very few things are covered and it's always some bogus reason why it isn't covered. We feel discriminated against because we live in a mobile home and it seems your representatives like to use that to deny claims.