HomeServe
4.6/5
4.6 /5
9,094 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
9,094 Verified Reviews
5.0/5
5.0 /5
excellet service

5.0/5
5.0 /5
The Hays plumber Matt did an outstanding job on a very difficult main line replacement project. He was on time and led the successful (took a total of 3 days to complete) repair job to the end.

2.0/5
2.0 /5
After two call backs the leak got fixed, He told me it was a go but when I went to do some dishes I discovered that now it was plugged up. So not to go threw the hassle I called another plumber and had it fixed. Hope you do better if I have any future problems.

5.0/5
5.0 /5
It was so easy....my water heater was leaking, i called your number, you had all my information already in the system, we set up an appointment for the next day...i needed a new water heater...the gentleman that came to look at it already had one on his truck...replaced it in 2 hours...awesome!!! Thank you...

4.0/5
4.0 /5
Profession, courteous, neat, and thorough

5.0/5
5.0 /5
Had it bad at first but the plumber came back a completed the work. Did a good job

1.0/5
1.0 /5
We had a microwave oven that went out and the technician reported that it could not be repaired. Rather than replacing the unit as we expected, we were offered a dollar amount that not only did not cover the cost of a replacement, it was not enough to cover sales tax, installation of the replacement or the service call fee we paid to have someone tell us it couldn't be repaired. I have been a Nations/HomeServe customer for 10+ years. We will not be renewing our policy and as a residential Realtor, I will not be referring my clients to HomeServe.

1.0/5
1.0 /5
It has been almost two weeks and my ice machine in my fridge has been out of order! Two technicians have showed up so far and none of them were able to fix it! Both of them suspected that it is a design flaw but seems like none of them raised up this concern. HomeServe charged me for the fix and still no solution to my problem. I feel like it is an unending conundrum. Can someone really knows what they are doing, show up to my house and fix this problem?

5.0/5
5.0 /5
We were very pleased with the person that came out. He was a very hard worker and got the job done efficiently and professionally.

3.0/5
3.0 /5
They came very late