I’ve been calling for 2 1/2 wks they say done call u later today tomorrow today tomorrow I talked to William repairs mgr still can’t get anyone to call , you’ve got all info u need and still the runaround . Deplorable service

the people that came were very informative about what they were going to do and ,did the work inary timley manner and were very friendly- i would recommend them to my friends

I am very please with Home Serve I have heard other people talking about the company they have and all I can say is great things about home serve. I have only used you 3 times which is good. You always have a contractor right away. The experience I had with All Star Refrigeration has been awesome both times he came out. Your representatives are so professional and nice and they speak English and I can understand what they are saying. That's a big plus. I have no problem paying for a company like this because I know you have my back covered. Thank you

I reported a waterline break and was told I would receive a priority response. Arranged for my own emergency repair. Finally received a call almost three weeks later after complaining on line and filing a complaint with the Better Business Bureau. Once my complaint reached the President’s Office the matter is hopefully being resolved. I actually arranged for the repairs and paid for them myself, but I’ve been assured reimbursement is forthcoming. The President’s Office has been pleasant and nice to deal with. My low rating is because I had to resolve my problem myself and the matter was not addressed for an unacceptable period of time.

After I called to request a service no one call me about who and when anyone would come fix my AC. I had to call and it took 5 days to have someone come to look at my AC unit. The technician didn’t have all the tools and didn’t check everything so he guessed what the problem could be.

Still waiting for an invoice from the Heating co on what they replaced. I wasn’t home when they came. I had a house sitter. I’ve called supposed to email, received nothing

Quickly resolved and very courteous to questions.

We were very happy with the technician who checked our AC. He was very knowledgeable, friendly, respectful and patient. He knew right away what the problem was and solved it. So far, our AC is working so much better now. Thank you.

Everything was great, but you sent JVD Rooter who is great. Lanzo showed up a day later, job was done already

The response was fast and my water heater problem resolved immediately