I am a very satisfied customer, Plumbing Masters was a very efficient professional company. My problem was solved quickly and completedThank you

Many calls; repairman came out but no communication from HomeServe or Electrolux...stove and refrigerator off power.

It took more than a day and repeated calls to HomeServe just to get the contractor to contact me by phone, and almost 2 full days before they got to my house.The contractor sent 2 individuals to work on the gas line coming into my home , neither one of the 2 seemed to know what he was doing. Several times throughout the ordeal I had to stop them from messing up. Many many times one of the guys would FaceTime someone else for advice as to what to do. Less than 2 weeks later, I’m having the same issues, I called HomeServe this morning, they’re sending the same company back.I AM HIGHLY DISAPPOINTED WITH THE JOB DONE.

Very efficient

I have used Homeserve for my water heater and furnace in the past with no problems. Air conditioning was a problem. I reported my claim and was told that I should be able to have someone out the next day after I gave them a couple of companies to call in my area. The next day I had no call and no appointment, I called back and gave them four more names, I was told I would have a call back by 10. There was no call back. I called in and was told they were working on it. I booked an appointment for two days later using my own funds, then Homeserve called and said they were unable to get me an appointment and would I consider reimbursement. I said yes, my repair was $609.00. When I called to get the information to file for reimbursement then I was told my claim would "be considered" and if approved I would get payment in 90 days. I am very disappointed and waiting to see if I will get what for me is a house payment and part of a car payment back.

Prompt & efficient service every time!!!

the technician was professional and courteous, and very helpful. I am glad we have home serve. We plan on researching the plans for more complete coverage.

Home Serve rates excellent as usual but the company they sent to do a plumbing problem definitely were poor and gave us much trouble, like being without running water in the kitchen now for over a week, thus making it necessary for us to hire an outside provider to fix the solution. However Home Serve was aware of the problem and did all they could. Service department was most helpful.

Waste pipe had a slight leak. Plumber used product ,liquid steel, to stop the leak. Five days have passed and there is no leak. Replacing the pipe would be a much more difficult job. Company was in contact with us before appointment and showed up at the time they said they would arrive. Thank you Howard katz

First time that I've had to use your company thaT a team came out to my house and fixed the problem. The plumbing company was great