Great response and communication. Addressed the emergency situation quickly.

I had many notifications about delays and I did receive fast service and a technician who was very informed on what the problem was. The technician helped me to understand ways that I could prevent the issue and he also advised me on the settings and what the different parts of my water heater are and what they do.

First, I was frustrated by the fact that the technician called me an hour before the window of my service to tell me he was 15 minutes away and I was no where near the house. I mentioned this to him and he asked me at what time I would be there and I told him at 12pm, which was the beginning of the service window (12pm-4pm). At 12pm, he was nowhere to be found. At 12:32pm, he called to tell me he was 15 minutes away. When he got there closer to 1pm, I showed him the outlets that had issues and he stated I could only change 4 and I had to choose which ones. I did that and he started working. It took no time for him to finish and he asked for me to meet him outside to sign the paperwork. Hindsight being 20/20, I would have gone behind him to check his work. Everywhere he replaced an outlet he left a pile of mess: wrappers, dust, old screws, old outlets, old outlet plates. I was really disappointed that he didn't have the decency to clean up after himself or tell me that he was leaving a mess behind.

Handled quite quickly an efficiently. Just a little confused about what the provider (Lee Mechanical) said and what the Homeserve person said. I thought they were ordering a camera to see what the actual problem was but the Provider said there was no camera on the order.

Buy out offer made two days after claim was made. New washer was in our house 48 hours after offer was made. Great service.

Very prompt service. For the most part I was happy with service but disappointed my dripping bathtub faucet was not covered.

My plumbing issue was handled promptly. The plumber was very efficient and courteous. Great job!

Exceptional service by the electrician! Definitely a 5 star in his profession. He relieved me from so much stress and he dies everything correctly. He is serious and passionate about his jobs. Thankful I had him and if I ever need service again I pray I get him. He’s trustworthy and I don’t let just anyone in my home. Isn’t safe to anymore. He deserves recognition for his work!

We were very satisfied with your courteous, professional, kind, personnel. They were very patient and explained what they were doing. They were neat with their work also. Thank you.

You guys are great!!!! My service guy was knowledgeable and got the job done in a timely matter