First, the call contact center was Outstanding. Second, the contractor made contact and I just love the electronic platfrom used to keep me informed. Lastly, the technician was truly "customer friendly and customer-client driven." I have signed up for more contract services.

Excellent services.

We were without hot water a few days, could not being able to shower or wash dishes. And having out of town wisiting relatives, plus it was in the weekend. But then today the problem get fixed. and the servicemens were very nice

Quick response and satisfactoryrepair work.The contractors were thoroughlyproffessional.

It was great the best service

Your technician did a fine job dealing with a new ant infestation- thanks!

My experience with HomeServe was the epitome of the worse service that could be given by an insurance company. The young man who came to fix my pipe did nothing to advocate for me and ended up leaving without fixing anything. The woman from HomeServe kept saying how sorry she was, which obviously, since she wouldn't listen to what I was saying, wasn't true. And I was contacted by HomeServe and told that if I wanted to talk to someone about this that I should leave my contact information, which I did, and someone would contact me within one business day, which they didn't. So, to summarize, I have paid premiums for several years stupidly believing that when I had a problem that I would have peace of mind. I had a problem, I called and I still have the problem. If I haven't heard heard from someone by 5:00pm EST tomorrow, Wednesday May 24th, my next place to lodge a complaint will be will the Better Business Bureau and the Attorneys General both in New York and Connecticut. Wendy Christopher, 315-481-7085, wendy8429@twcny.rr.comPS I notice that by submitting this I am giving permission for it to be used publicly. I hope it is used and that others are warned not to trust HomeServe.

The service was excellent

Rapid responseQuality serviceNice customer service representative

Very honest and professional