HomeServe USA
4.7/5
4.7 /5
6,318 Verified Reviews
601 Merritt 7
| Norwalk CT 06851
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
6,318 Verified Reviews
5.0/5
5.0 /5
Our furnace quit heating last Sat. Home Serve contacted a Dealer and they came to check the problem. They had to order a part. Part was delayed. Parts arrived but no bracket to mount the motor. They came Sat. afternoon of the next week and got a bracket to mount the motor. The furnace should be running shortly. The technicians went above and beyond to get the furnace working. They even left us a space heater for warmth.

Tammy
Feb 21, 2020
5.0/5
5.0 /5
Provided very quick service and follow up.

5.0/5
5.0 /5
homeserve was great,i called them about my furnace, they had a contractor call me back within an hour. me problem was solved.

5.0/5
5.0 /5
I got an appointment early that afternoon for repairs that were completed quickly by Pete and Ryan. They were both very professional and pleasant. I would not hesitate to recommend them to anyone. Thanks for quick referral.

4.0/5
4.0 /5
I had a sewer emergency, and this was the first time I had to use the insurance I enlisted from our Water Co. My call was answered quickly, kindly, and the Rep notified a plumber immediately. My only item I would say as a slight negative is there was a (4) hour window given for the plumber to respond. Which was late into the eve. However, the plumber responded within an hour and a half. I had a good experience with the company sent as well.

5.0/5
5.0 /5
I really appreciate the excellent work that your workers performed. They were very concerned about the performance of there repairs. Thank you

5.0/5
5.0 /5
We had a backup, first guy that came said it was all ok after snaking the pipe. All ok til next day, happened again. Anthony came and said he could get it cleared. All great niw👍

5.0/5
5.0 /5
Very friedly and helpful

3.0/5
3.0 /5
He checked the problem,made recommendations and was denied. Oh well, it is what it is. Otherwise he was professional

Deborah
Feb 20, 2020
5.0/5
5.0 /5
The workers that were sent to my home were very professional, and courteous, they also put on plastic around their shoes not to mess up my floors, which I thought was very nice. And they got done quickly and we're very nice. Thank you for your timely response 😊