Nothing is fixed! No one has been to our house to fix the problem. We are still having sewer leakage from our basement drains and the toxic smell of sewer gas continues to be in our house. This entire issue is very unacceptable and unsanitary. Its a health hazard and as much as we are paying a month for this insurance for no repairs is ridiculous!

I am very happy with the timely manner in which my problem was addressed with the blockage of my kitchen sink. Thank you for solving this problem so quickly.

The service attendant was courteous and professional. He diagnosed and fixed the problem promptly.

Technician arrived on time as scheduled completed the service cleand up and everything was fine

He was very respectful, polite, and helpful.

Very fast service - my situation was simply two malfunctioning toilets - one clogged and one with a faulty seal. They fixed both situations when they were in my home. The service tech did mention that there could be a continuing problem with the toilet that had the faulty seal, and he was right. It only functioned properly for one day and the faulty seal is preventing it from working properly, so I'll have to have that repaired.

The technician was on time. Good communication and worked on the repairs professionally.

Our technician seemed very knowledgeable about the problem. He cleared the line. I would recommend him. I think his name was Richard. However we did not receive any paperwork. He said that we would receive an email but we did not.

great job well done

Courteous and efficient Did a great job solving problem