HomeServe USA
4.7/5
4.7 /5
21,108 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
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ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
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21,108 Verified Reviews
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4.0/5
4.0 /5
Quick response. Work completed efficiently and correctly. It would be VERY nice to know how much of the annual allowance was used for the repair!! No ‘receipt’ of any kind:(
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5.0/5
5.0 /5
I have had such great experience with Home Serve! I am grateful that there are so multiple options to choose from. Like the idea of it being included in my utility bill too!
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3.0/5
3.0 /5
I contacted HomeServe on Friday because my sewer backed up in the garage & it needed flushed. I have many HomeServe products & I also have auto pay which always makes me current when paying my Duquesne Light bill. HomeServe said they see I paid it but the woman said Duquesne Light has me in cancel mode. I told her that's impossible. She agreed but didn't know why. I couldn't get a hold of Duquesne Light & HomeServe couldn't either. I had to wait till Monday to call them. I was on hold an hour when I called at 8:00am. Duquesne Light said HomeServe was wrong. I called HomeServe back from my landline phone & had Duquesne Light on my cell phone so I was talking to both of them. HomeServe looked into it & said if the woman on Friday went a little further into the screens she would have figured it out & would have made the request. HomeServe then made the appointment & things worked out well. I couldn't do laundry, shower, run the dishwasher. I had to wait three days because of the backup. HomeServe should look into this so other customers won't have this problem.
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3.0/5
3.0 /5
The customer service was off track. Seems like they were not communicating between each other, nevertheless the job was completed and I'm happy about that.
Michelle
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Nov 1, 2023
5.0/5
5.0 /5
Very responsive and the tech Kaiden was so sweet . He stayed long enough to make sure the leak stopped. Highly recommend
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5.0/5
5.0 /5
This company always does an excellent job.
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5.0/5
5.0 /5
I called in the morning, and the technician fixed the problem in the afternoon. The response is fast. The technician is knowledgeable.
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5.0/5
5.0 /5
Paul was outstanding! Can’t say enough good things about RB Travis. Always a positive experience
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5.0/5
5.0 /5
Fast response; had service the next day. Was very pleased.
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5.0/5
5.0 /5
Simple, seamless, and straightforward. Problem was fixed with one phone call.