We had a new water heater installed. It states under the customer care terms and conditions s are unavailable What will happen of we cannot repair your water heater? If parts are unavailable or obsolete or we deem your water heater is beyond repair, we will provide a pro-rata refund, less any claims paid by us. :When I called about it, I was told that I would have to cancel the coverage and then they would pro rata the premiumI paid. It does not state that in the terms and conditions. I have never heard of that. I feel I should have been reimbursed for the water heater at a pro rata. I have showed it to many people, and everyone agreed with me.

Everything went real smooth from the begging to the end.

Home Serve is great!

The Plummer was "Well Skilled, Courteous, Warm and Friendly and more than all else "Extremely Professional in the Quality of Performance and Service Provided!" I can't recall the last time my drains went down as fast and furious as they are draining, today! Superb Plumbing!

The Technician was very knowledgeable and helpful. We appreciate the fast and friendly service!

our experience with home serve has always been excellent, we are more than satisfied, quick response to handle our problem.

Excellent customer service!

Great service. Entire process, from booking to visit, was seamless and easy.

Good experience...

The service technician Mike and Mike were very friendly and professional. They got to my home on time and did a great job on both Jobs done. I definitely recommend them and ask for them again!