HomeServe USA
4.8/5
4.8 /5
10,893 Verified Reviews
601 Merritt 7
| Norwalk CT 06851
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
10,893 Verified Reviews
5.0/5
5.0 /5
Very prompt and courteous service. My air conditioning repair was done by expert technicians. All of my questions were answered clearly, and I now am prepared for the hot summer weather.

4.0/5
4.0 /5
Thanks for your swift attention to an emergency water issue. However, it would have been helpful if you had communicated with me completely so I knew what to expect from your help. It is very important that you know that Castle Plumbing was completely useless. They didn’t want to talk to me, and when they figured out they couldn’t do the repair, there was no explanation. The Tech said we’re out of here. We can’t handle lead without contacting our superiors, so we are out of here. Then the tech lied saying that they would return the next day. He knew full well that no one from his company was coming back. Fortunately, Leo’s Plumbing was called. They came out the next morning and were very helpful, indicating that the city would have to replace the lead pipe at the meter and then Leo’s would return immediately to connect our copper to the city line I was very impressed how Elias of Leo’s plumbing handled the ordeal. He gave me the utmost confidence in his dedication to my problem.

Verified User
May 8, 2021
5.0/5
5.0 /5
Really helpful phone staff. I called to give a heads up about potentially needing service on my water main, then called the next day to verify. They got us help in 4 hours and the fix done by 6pm.

Verified User
May 8, 2021
5.0/5
5.0 /5
I had a great experience. Within 1 hour of filing my claim I was contacted and they came out the next morning to fix my problem. Wonderful customer service.

5.0/5
5.0 /5
Oh man when it rains it pours!! I didn't know what I was going to do or how I was going to afford this expense then I remembered Home Serve. They were life savers and I was able to get the needed work done!! I would HIGHLY RECOMEND Home Serve to everyone. Thank You Home Serve!! Sincerely Claudia Logan

5.0/5
5.0 /5
I was very happy with the plumbing serve that was provided

5.0/5
5.0 /5
Another positive experience with RB Travis! :-) You guys are the best! Great thanks and be well. Tony Huszar Pleasant Hill California

5.0/5
5.0 /5
The plumbers did a great job on the hot water repair, I really appreciated the help.

5.0/5
5.0 /5
The representatives were extremely courteous and hospitable and quite knowledgeable and they were sympathetic to my plight and worked well to get my problem resolved with haste. Thank you so very much.

Verified User
May 6, 2021
5.0/5
5.0 /5
Home Serve was very good at getting someone to my home as soon as possible. The company the sent definitely fixed my problem. I know I can depend on them if I have any more problems.