HomeServe USA
4.8 /5
447 Verified Reviews
601 Merritt 7
| Norwalk CT 06851
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
447 Verified Reviews
4.0 /5
Call Center staff was informative courteous and friendly. Though I didnt have a plumbing emergency, I reported issue, but plumbers schedule wasnt available until Monday morning. Overall i was very satisfied with services performed.

5.0 /5

5.0 /5
The service tech. Was extremly professional in his approach to my problem, he was quick and very clean.I am very happy with the service given.

5.0 /5
The plumbers that were sent out were excellent......nice guys and did the work well....I was happy...

5.0 /5
The initial communication with HomeServ was helpful, professional and not stressful. The service representative was very informative and professional as well. I am very glad I signed up for the service at HomeServe and recommend all to do so.

5.0 /5
Everything was super except for the waiting period of 11 Hours from when I initially called and before the repairman showed up. Having additional Repairmen on the road to cut down on such waits would be advantageous to your business, and your customers !!!

4.0 /5
Person taking my repair request did not change my contact number as requested which caused many hours of delay. Once the repair person arrived my problem was corrected. I was also not instructed by the person that took my order that my problem had to be going on when I placed the call. I had already called a another person to fix the problem of which they did not. This was my first work order. I was told by the repair person to call if I had a problem again and he would come out. He told me what the first repair person told me was not correct. I am concerned that I have used my two service calls for the year. I have great hopes that my problem was fixed by the service person you sent out the second time.

5.0 /5
My representative was very helpful, well mannered and easygoing. She made what could be considered a difficult time into something very easy. My work was completed by professionals who where quick, clean and courteous.

5.0 /5
this service has paid for itself time and again so glad that we took advantage of this coverage when we did. Always polite and quick to get repairs done or issue solved i would greatly recommend this service to everyone. Thanks again for great service.

5.0 /5
Excellent service. Very nice repairmen.