HomeServe USA
4.7 /5
1,786 Verified Reviews
601 Merritt 7
| Norwalk CT 06851
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
1,786 Verified Reviews
1.0 /5
I was told that I will need to pay 2300 dollars to repair my plumbing. I am so glad that my car insurance doesn't work in that manner if involved in an accident. Scram!

5.0 /5
Dug up and replaced broken pipes, great job!

4.0 /5
I called in my problem and the service agent called me and told me when he was coming. He came just as he said. The two men in the soiled basement and brought in their big machine. After working and putting a hose in the drainage. They said it hung on something. After working diligently. They were finished. They said that a camera was needed to go in and see. They said their boss would call in and arrange a camera to come and see about the problem. I haven't heard from the company. Curtiss J. Talley

1.0 /5
The Service Team didn't call or come to check my furnace. I had a 8:00 AM -2:00 PM appointment. Where are they?

1.0 /5
Customer support people are very professional. I submitted a claim, two days no contractor, was told it would be a 3rd day before I saw someone. I am currently without power service. Because I tried to help myself and do some or all of repair work that I voided the HomeServeUSA agreement and was recorded saing so...I think your association with AEP should be ended. Your coverage is not up to par with your advertisements. This is unacceptable...

3.0 /5
I have used your service for many years and every new year the price has gone up. I did not renew this year. I can’t see paying almost $400 for just getting a tuneup. Reduce your price, maybe it’ll bring me come back.

5.0 /5
I absolutely love this sevice , I wouldn't want to be without it! Thanks

4.0 /5
Great service, prompt .

5.0 /5
Your repairman was scheduled between 4 PM and 8 PM on 10/25.He called and sent a text and arrived on time. He diagnosed the problem and corrected it. Very professional young man. The house is warm again and my wife is very happy.

5.0 /5
OUR SEWAGE LINE BLOCKAGE WAS REPAIRED AND THE YOUNG MAN DOING THE WORK WAS OUTSTANDING , EXPLAINING WHAT HE WAS DOING EVER STEP OF THE WAY. WE COULD HAVE NOT BEEN MORE PLEASED