HomeServe USA
4.7 /5
4,471 Verified Reviews
601 Merritt 7
| Norwalk CT 06851
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
4,471 Verified Reviews
5.0 /5
Staff was courteous and sent help in a timely manner.

Maryann
Aug 22, 2019
3.0 /5
Young man came in and checked my breaker box then my airconditioner outside and explained to me the problem.He was very nice and respectful and told me the issue that was going on.

Bonnie
Aug 22, 2019
5.0 /5
On a Wednesday afternoon, a neighbor made me aware I had a bubbling water fountain where one should not have been!! After getting the water turned off I called HomeServe, fully expecting a long hold time & visions of no water for at least 2-3 days!!!! I was ecstatic that I was on hold for maybe a minute before a very, very helpful & courteous customer service person was able to help me and actually connect with a plumber in my area. She told me the plumber accepted the job and would call in 1-4 hours. When he did not call by 8 pm, I called Homeserve--once again getting a helpful, courteous person---and she immediately contacted the plumber. After she spoke to him she let me know that he would call first thing in the morning but if he didn't she told me to call back. She went on to ask permission to call back on Friday to make sure that everything was taken care of. On Thursday morning, the plumber called and came out by 9:30 am and was able to repair the cracked pipe and we once again had water. I have a chronically ill son and a grandson with Autism so disruptions like this have a tremendously negative impact on us so to say I was relieved is an understatement!! There were also two followup calls from customer service to ensure that all was good!! I am highly recommending Homeserve to everyone I know who owns a home, especially an older home like mine!!!

5.0 /5
Completely satisfied.....phone rep did a great job and AC issue was taken care !!!

5.0 /5
The technician was very professional and courteous. Took care of the problem and explained what needed to be done before he started the work. Received a quick response from my call and appointment was scheduled the next day.

5.0 /5
I had great service and the company was awesome that had to put a hot water tank in my house. Thank you 😊

5.0 /5
Your service people are always professional and courteous. They arrive on time and fix the problem quickly. I highly recommend your company.

5.0 /5
Kitchen sink drain was cloged. HomeServe (Rapid Rooter) took care of the problem.It was full of grease.

5.0 /5
Was very pleased with work done to repair needed at our home. Workers were pleasant and efficient and work was done in a timely manner. Experience was excellent. Thank you.

5.0 /5
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