Charlotte Program therapist

Catherine NP

Afua program therapist

Alyssa Moses

Clear expectations. Clear job responsibility and clearly identified tasks for RNs.

The social services team needs more support.

Follow through in career development, job requirement and disciplinary action when needed is a must. People need to be respectful of each other, our supervisors, our patients and the job that they are doing. People need to take ownership and responsibility for their jobs, do their jobs and grow. We are all part of a team. Do it correctly, with respect and pride or move on!On the flip side, words of encouragement, spot bonus for a job well done, just more recognition would be a great encouragement to stay at HBM and continue to want to grow.

communication, patient and staff safety, staff consistency/staff turn over

Communication / Prioritizing staff and patient safety/ Providing Clinical Supervision

Communication is improving but rationale and in-services on some of the functional changes could improve.