An online learning system. This would eliminate paper as well as provide better use of time and resources.

HBM does not hold staff accountable for blatant mistakes and constant laziness. It seems they "threaten" with consequence but never follow through. More accountability is needed.

Communication that is more frequent, open and honest.More thorough thought process behind making changes to programming, policies and procedures, as well as asking people who work in those areas what they think is best instead of always doing what corporate wants to do.

Charlotte Program therapist

Catherine NP

Afua program therapist

Alyssa Moses

Clear expectations. Clear job responsibility and clearly identified tasks for RNs.

The social services team needs more support.

Follow through in career development, job requirement and disciplinary action when needed is a must. People need to be respectful of each other, our supervisors, our patients and the job that they are doing. People need to take ownership and responsibility for their jobs, do their jobs and grow. We are all part of a team. Do it correctly, with respect and pride or move on!On the flip side, words of encouragement, spot bonus for a job well done, just more recognition would be a great encouragement to stay at HBM and continue to want to grow.