1. Policies reviewed and matched across the departments2. Hire with experience. ( a body is not just a body)3. Move people from department to department to see if maybe somewhere isn't doing too well in one, may be able to excell or help more in another

Jenn Moreno

I would like to encourage management to try the bottom-top approach in designing of work tools which are mostly used by staff on the units. The staff should be the main contributor in such documents as they will also be able to take ownership during it implementation. For example, some of the unit schedules were just changed by one or two supervisory staff without the involvement of the core unit staff. During it implementation, it has constantly created conflicts between MHTs and patients who desire to have some time between schedule activities for their own personal relaxation. Example is the schedule on unit 2A which is so crowded with out any breathing space for patients.I would like to encourage management to recognize staff who have been impacting the lives of patients for more than 5 years. They deserve to be remunerated more.I would also encourage management to reconsider doing an annual evaluation for each staff during which staff get a raise based on their evaluation. This is what the first CNO used to do, but for sometimes, I have not witness any raise after an annual assessments.

No improvement

Samuel Lombardo

None

Krystal N MHT

Nana A

Evelyn K. MHT

better communicationbetter pay