I submitted the request on Saturday the 20th, and as of today, Tuesday the 23rd, no one has come to check the A/C. With the heat being so intense, someone who doesn't even work at the complex had to tell me to check the circuit breakers—and that’s how I finally got the A/C running. I’m not in maintenance, and I don't know anything about air conditioning systems. It’s incredible that nearly three days have passed with no one showing up; the office told me to submit the request as an emergency, so I did, yet still, no one came.

Management and maintenance people are rude and very unprofessional.

Answer the questions that people have over the phone and do the things you guys said you were gonna be before we show up

Thank you for the quick action means a lot to see yall care about our homes and us !

No

Excelente atención del personal

The issue still remains the stain even though I've had them come out twice

Maintenance guy Charles did a great job on my bathroom issue no more leaks thank you

Giermo was excellent. Friendly, knowledgeable, and gave me all my options.

Although issues arise with the online portal the staff was very helpful and gracious.