I understand these townhomes are under fairly new management having to pick up and attend to unfinished maintenance but giving that we are under new management, there are a few things that hasn’t been fixed or resolved such as these roaches for one. I came to this apartment with little furniture but once I got them, the roaches invaded all of my electronics, water cooler, and what nots. I believe there won’t be an end to the roaches no matter what. I have a bathroom vent that never worked since moving in( yes work order were submitted). What I do enjoy about my place is having a fenced backyard. This is truly a luxury though having to look into your neighbors yard is an eyesore. Oh well, not everybody cares for a yard appeal I guess.

Elijah the associate on Saturday was absolutely wonderful. He took his time. I just had a problem with the kitchens. But overall everything was ok. I thank you all.

The manager was more concerned about my tone and the fact that I was "yelling", which I wasn't while she continously cut me off and brushed off my issue with the fact that my 5 children under 12 are in a 95 (which was 106) degree house and my 6 year old has asthma, which we were told was going to be fixed last week. Issue started thursday and is still yet to be fixed on Monday.

I submitted the request on Saturday the 20th, and as of today, Tuesday the 23rd, no one has come to check the A/C. With the heat being so intense, someone who doesn't even work at the complex had to tell me to check the circuit breakers—and that’s how I finally got the A/C running. I’m not in maintenance, and I don't know anything about air conditioning systems. It’s incredible that nearly three days have passed with no one showing up; the office told me to submit the request as an emergency, so I did, yet still, no one came.

Management and maintenance people are rude and very unprofessional.

Answer the questions that people have over the phone and do the things you guys said you were gonna be before we show up

Thank you for the quick action means a lot to see yall care about our homes and us !

No

Excelente atención del personal

The issue still remains the stain even though I've had them come out twice