Only issue I had was with the gentleman who escorted me for X-rays. Someone was getting X-rays so he put me into the office. The person and X-ray tech and she brought in another patient. I explained to her that I was to have been next she apologized and went looking for my tech. He finally showed up and took me in for my X-ray. He appeared slow, not very communicative. Needs to speak louder. Everyone else was very nice.

My first visit was pleasant. The staff was courteous and efficient. Dr. Kim, her assistant and Noah were all very knowledgeable and allowed me to feel confident that my dental care was in great hands.There were a couple of things regarding the business model which I didn’t like:- the fee for credit cards made me feel like profit is more of a priority than I am comfortable with. I wonder what other surprises may be ahead.- the routine exam and cleaning require two different appointments. This has never been the case with any of my prior dentists! This is very inconvenient under many personal circumstances (work schedules, transportation arrangements, child or pet care arrangements, etc.) perhaps this should be communicated when making the appointment in order to help mitigate the impact.

Everyone was very respectful and handled everything in a professional and timely manner. The actual procedure was great and all tools used were clean. No complaints.

Good

I had a really good experience i normally hate going to the dentist due to my dental anxiety but everyone was so welcoming and friendly that i was not as anxious as i normally am.

Very welcoming staff and calm atmosphere.

Very good .

My Imagix patient charts have been screwed up for years. No one has been able able to resolve the duplicates and it causes confusion every time. There needs to be someone with knowledge to manage the software.

I arrived at 9:25 for a 9:30 appointment. I was told to wait in the waiting area, and someone would get me shortly. At 9:50 I inquired about the delay. I was told that late arrivals in the morning had caused a significant delay. That should have been communicated upon arrival. This is the second significant delay (>30 minutes) in the last four visits. I will not be returning.

Everything went well. Dr. Kim is very good and caring