They are friendly, helpful, knowledgeable and user friendly.

Service was as expected

I have found the staff very helpful and professional. Lisa has been there a long time and has always looked after me very well. This was the first time I think I have used Stratstone as it was under H.A Fox. Now as I bought my car with the help of Luke who looked after the sale I have continued to used the company.

No instructions provided on the use/removal/refitting of the roof bars. I was advised at booking that the vehicle would be cleaned it was not.The service representative was very polite and helpful (Robert)

All good.

Stop phoning me to remind me my MOT is due. Two calls at inappropriate times. An email is quite sufficient as I know when my MOT is due.

Good service, good job, if a little more expensive than needed. The staff at H A Fox Derby could all teach the staff at Lancaster Jaguar Tamworth a lot about customer service.

Very pleased with the level of service received on my visit. Friendly staff, comfortable waiting areas, good coffee! Fantastic range of cars to look at and sit in. I felt my XJ was in good hands. Particular mention to Robert Gidley, very nice chap. Will definitely return when my service is due.

Still awaiting confirmation and ate to rectify door panel noise, apparently door clips are on extended delivery, noting it has now been about 5 weeks (from 22.5.17) with no communication from you, poor.Car went in twice within one week, both times I received that this was not the case.

excellent service,extremely polite and great customer care. i was well impressed and not as expensive as you might think. one well pleased customer!