Before purchasing my Mini I did not have a good experience with a couple of dealers which nearly in resulted in me purchasing another car.I am pleased to say that I found the vehicle I wanted at Vines in Crawley the entire process of buying my car was great. I dealt with a lady called Jo she was extremely helpful and did not apply any of the pressure you can often experience. Only issue was I live in Reading and had to travel to and from Crawley but it was worth the effort. For servicing I have been to my local dealer in Reading each time I have been loaned a car and have received polite and prompt service.I have had to contact Mini Customer Service on a few times where I have received the same good customer service.
Verified User
•
Jul 21, 2017
5.0/5
5.0/5
The customer service was outstanding.I went in to get a brake alert signal checked out.The service department were very helpful and sorted the car out straight away.Very polite and welcoming.
Verified User
•
Jul 18, 2017
5.0/5
5.0/5
Good customer service nice facility e.g. lots of seating tea/coffee etc
Verified User
•
Jul 18, 2017
5.0/5
5.0/5
excellant product great spec and price good customer service at COOPER READING FROM MARIE THOMPSON
Verified User
•
Jul 14, 2017
1.0/5
1.0/5
service experience was my worst ever
Verified User
•
Jul 14, 2017
3.0/5
3.0/5
I thought the dealer were really good in handling but only just bought the car so I was a bit disappointed with the fact the car needed repair.
Before purchasing my Mini I did not have a good experience with a couple of dealers which nearly in resulted in me purchasing another car.I am pleased to say that I found the vehicle I wanted at Vines in Crawley the entire process of buying my car was great. I dealt with a lady called Jo she was extremely helpful and did not apply any of the pressure you can often experience. Only issue was I live in Reading and had to travel to and from Crawley but it was worth the effort. For servicing I have been to my local dealer in Reading each time I have been loaned a car and have received polite and prompt service.I have had to contact Mini Customer Service on a few times where I have received the same good customer service.
Verified User
•
Jul 21, 2017
5.0/5
5.0/5
The customer service was outstanding.I went in to get a brake alert signal checked out.The service department were very helpful and sorted the car out straight away.Very polite and welcoming.
Verified User
•
Jul 18, 2017
5.0/5
5.0/5
Good customer service nice facility e.g. lots of seating tea/coffee etc
Verified User
•
Jul 18, 2017
5.0/5
5.0/5
excellant product great spec and price good customer service at COOPER READING FROM MARIE THOMPSON
Verified User
•
Jul 14, 2017
1.0/5
1.0/5
service experience was my worst ever
Verified User
•
Jul 14, 2017
3.0/5
3.0/5
I thought the dealer were really good in handling but only just bought the car so I was a bit disappointed with the fact the car needed repair.