Generally a good experience however as mentioned in the treatment section, i felt there were some interactions that could have been better and information clearer upfront. I understand that a salesman is trying to sell additional items but by adding something without my knowledge doesn't look great to me.
Verified User
•
Jul 24, 2017
5.0/5
5.0/5
Great customer service, would definitely recommend VW to others
Verified User
•
Jul 6, 2017
3.0/5
3.0/5
Main concern is the depreciation of my diesel car as a result of potential clean air zoning and charges. Would appreciate understanding if VW will consider preferential part-exchange from diesel to hybrid cars. Thanks,
Verified User
•
Jun 29, 2017
3.0/5
3.0/5
Felt service throughout was just ok really. Nothing great or special. My wife bought a used carfrom Audi garage close by earlier this year and their service was excellent. That's what I'mcomparing it to.
Verified User
•
Jun 24, 2017
5.0/5
5.0/5
Friendly and attentive staff. Clear explanation of buying process, calm approach, no pressuresales. -
Verified User
•
Jun 21, 2017
4.0/5
4.0/5
Offered a better price for the vehicle I part exchanged! -
Generally a good experience however as mentioned in the treatment section, i felt there were some interactions that could have been better and information clearer upfront. I understand that a salesman is trying to sell additional items but by adding something without my knowledge doesn't look great to me.
Verified User
•
Jul 24, 2017
5.0/5
5.0/5
Great customer service, would definitely recommend VW to others
Verified User
•
Jul 6, 2017
3.0/5
3.0/5
Main concern is the depreciation of my diesel car as a result of potential clean air zoning and charges. Would appreciate understanding if VW will consider preferential part-exchange from diesel to hybrid cars. Thanks,
Verified User
•
Jun 29, 2017
3.0/5
3.0/5
Felt service throughout was just ok really. Nothing great or special. My wife bought a used carfrom Audi garage close by earlier this year and their service was excellent. That's what I'mcomparing it to.
Verified User
•
Jun 24, 2017
5.0/5
5.0/5
Friendly and attentive staff. Clear explanation of buying process, calm approach, no pressuresales. -
Verified User
•
Jun 21, 2017
4.0/5
4.0/5
Offered a better price for the vehicle I part exchanged! -