Inchcape Volkswagen Stockport
Green Ln, Stockport, SK4 2JN, GB
0161 480 6695
119 Verified Reviews
Verified User
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Aug 1, 2017
I felt like I'd been ripped off
Verified User
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Jul 27, 2017
I have not received any paperwork relating to the actual service. No list of items covered, etc.
Verified User
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Jul 25, 2017
You gave me excellent customer service.
Verified User
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Jul 24, 2017
Service sheets over the years keep stating that brake fluid should be changed every 2 years. So why wasn't I asked if I wanted it done ?
Verified User
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Jul 19, 2017
I can't give it five, given that it is far less personal these days, and the staff don't appear ready, as if they are expecting you.
Verified User
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Jul 18, 2017
because of the timing issues
Verified User
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Jul 18, 2017
As above total lack of communication. Also, the car was scratched, which I didn't discover until a few days later.
Verified User
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Jul 18, 2017
The people in the showroom are fantastic but the booking in by phone system is annoyingly complex.
Verified User
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Jul 17, 2017
Always room for improvement.
Verified User
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Jul 17, 2017
All the focus seemed to be on "systems" and sending us a video of the underside of the car. NO ONE ADDRESSED THE FAILURE TO PROVIDE THE QUOTE DESPITE 5 FOLLOW UPS BY US until we personally got hold of the Service Manager; he did not ring us, we had to ring him to sort it.