The same answer to my previous answer

See above.

we had the car just a week and the air conditioning stopped and from then on the service was apalling

I found the whole saga very unsatisfactory. I was unable to use my car for the three and a half weeks I waited to get it attended to.

Just because that's where I rank it

clean and bright show room, staff very accommodating comfortabel surrounding and non-threatning.

We visited Inchcape Volkswagen Swindon on the 10th June to have a look at a Golf R estate thatI had seen on Internet. We were introduced to Jamie Lucas, who took us through the vehicle andanswered any questions we had. We went home to discuss and returned next day for a test drive.We went out twice in the car so that both my wife and I could drive the car with our threechildren in the back and make sure that the vehicle suited our needs. Right from our firstmeeting Jamie has been brilliant, he showed real enthusiasm for the car and cars in general.After the test drive we sat down and Jamie took us through various finance options that wereavailable to us, even staying after hours to make sure we were happy. At no point did we feelpressured in to making a decision. My children were very excited at the prospect of buying anew car and also made the comment as we left, what a really nice man Jamie was. We made thedecision that night to go ahead and we are now the very happy owners of a Golf R. From The point of making a decision to picking up the car, we have been kept informed the whole way,either by phone, email and even short videos. All in all this has been the best car buyingexperience I have ever had and I can't recommend Inchcape Volkswagen and particularly Jamie Lucas highly enough. -

Aaron listened to everything I wanted and needed. I wanted certain things and I got them, when Ispoke to Aaron about what I would use the car for. -

Good service. Quick turn around. -

The sales representative was helpful, not pushy but clear and knowledgeable about the product.Came across as very fair and helpful to questions asked and made both my wife and I feel welcomeand comfortable about purchasing a car from Inchcape and kept his word, very, very important. -