INFINITI of Tampa Service Department
4.8/5
4.8 /5
133 Verified Reviews
4600 North Dale Mabry Hwy, Tampa, FL 33614, US
(813) 694-1579
133 Verified Reviews
5.0/5
5.0 /5
Great customer service and explanation of needs for my car. Eddie takes the time to explain things and let me know options and things to consider. I always ask for him when booking services because of his great customer service. He is a real gem!

5.0/5
5.0 /5
Excellent job

5.0/5
5.0 /5
Eddie was great. He took great care of me.

4.0/5
4.0 /5
The guy ended up being nice but when I checked in for my oil change appointment at 5 pm he said no one called you? We usually have you drop off for late in the day appointments. It was just for an oil change I commented and then he made a call and got it done but just felt not welcome and awkward. I get people want to get out of time but maybe if those appointments aren’t available don’t book them. I was happy he still got it done.

5.0/5
5.0 /5
Always a pleasant experience going into the service department

5.0/5
5.0 /5
Very good

4.0/5
4.0 /5
I love working with Eddie Diaz. My 2 Uber drivers were not my favorite. One was sick and coughing into a towel and the other was playing music with explicit lyrics.

5.0/5
5.0 /5
Eddie is absolutely fantastic—always helpful, professional, and goes above and beyond. He arranged a loaner vehicle for me during service, which gave me such a great experience that it actually prompted me to seriously consider purchasing a new vehicle. Truly excellent customer service!

5.0/5
5.0 /5
Austin is the best. He is very kind & knowledgeable about anything I need for my car. I look forward to many more visits to come.

5.0/5
5.0 /5
The staff was very kind and helpful. I was very happy with the response and results. Thank you!