Pleasant, greeted right away. Wait time was awesome

My service advisor Mike was nothing short of amazing. I have owned Audis, BMWs and Lexus and he is by far the best service advisor I have ever worked with. He listens to my concerns without brushing me off and stayed in constant communication regarding the status of my repair. I was a little disappointed with my first visit at Infiniti with a different advisor but since I switched to Mike, he has put all my reservations about buying an Infiniti to rest. He is definitely an asset to the service department!

We did not have the best experience following the purchase of our vehicle and couldn't even get an email/call back (beyond them wanting their survey done) to discuss our concerns that still have not been addressed but thankfully our service experience was the exact opposite. Our advisor went above and beyond to service us and his communication was second to none. We got better customer service on a no cost service ticket than we did on the purchase of a $70k vehicle.

Great

Horrible experience.. I still have the car on Mercedes of tampa. On service..so Far $10000 with help for a loyal Mercedes costumer.. every step is backwards. I just want to let Infinity of tampa that business is business but still the money to a Family is a big mistake. Make sure you sale an inspected car b4 hurt a costumer that never step on ur store.. time gone car is justa pice of metal.. good luck on ur business..Eric Julie just hide from me Anthony was the person Who face the problems….

BJ was very helpful, knowledgeable and honest. Great first experience at Infiniti of Tampa.

Great Service Advisor. Understood my issue with my car and advised what needed to be done

Regular service and EXCELLENT customer service!

I needed an oil change. Brent was excellent!

Worked on a fast and timely manner