You need to work on better shade in waiting area, with the sun coming up u can barely see the TV at timesBecause im sure if you guys topped off my fluids cause my coolant level is n was still low .I thought when u bring in for service u check the tires and top off the fluids
Verified User
•
May 1, 2026
5.0/5
5.0/5
Great service.
Verified User
•
Apr 26, 2026
5.0/5
5.0/5
Very much satisfied.Jaclyn was excellent with time and explanation for mid guard installation.
Verified User
•
Apr 22, 2026
5.0/5
5.0/5
Please don't change the Eclipse Cross I will be back in 5 years God willing for another new one.This was my second purchase with Jacob's Mitsubishi this time I had Hailey who was wonderful I absolutely love my new Eclipse Cross.
Verified User
•
Apr 20, 2026
5.0/5
5.0/5
Always trust worthy
Verified User
•
Apr 19, 2026
5.0/5
5.0/5
Only negative aspect was the new surcharge of 3% on credit cards.I know everyone's doing it but no one carries cash anymore and I dont have a debit card.Always a positive experienceGreat service from great staff and mechanics
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
Maybe they overbook!??Very friendly , nice and did a great job
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Every service I have had for my Outlander has been a breeze at this dealership. Everyone is wonderful.Everyone from the front desk to the technicians is amazing. very professional and knowledgeable, specially the young lady who attends the service desk. She is always so kind and willing to help.
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
Entire experience was outstanding.
Verified User
•
Apr 10, 2026
5.0/5
5.0/5
The service advisor, Jaclyn Libengood, was friendly and extremely helpful.. Everything at Jacobs Mitsubishi went well. I appreciate the complimentary car wash too.
You need to work on better shade in waiting area, with the sun coming up u can barely see the TV at timesBecause im sure if you guys topped off my fluids cause my coolant level is n was still low .I thought when u bring in for service u check the tires and top off the fluids
Verified User
•
May 1, 2026
5.0/5
5.0/5
Great service.
Verified User
•
Apr 26, 2026
5.0/5
5.0/5
Very much satisfied.Jaclyn was excellent with time and explanation for mid guard installation.
Verified User
•
Apr 22, 2026
5.0/5
5.0/5
Please don't change the Eclipse Cross I will be back in 5 years God willing for another new one.This was my second purchase with Jacob's Mitsubishi this time I had Hailey who was wonderful I absolutely love my new Eclipse Cross.
Verified User
•
Apr 20, 2026
5.0/5
5.0/5
Always trust worthy
Verified User
•
Apr 19, 2026
5.0/5
5.0/5
Only negative aspect was the new surcharge of 3% on credit cards.I know everyone's doing it but no one carries cash anymore and I dont have a debit card.Always a positive experienceGreat service from great staff and mechanics
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
Maybe they overbook!??Very friendly , nice and did a great job
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Every service I have had for my Outlander has been a breeze at this dealership. Everyone is wonderful.Everyone from the front desk to the technicians is amazing. very professional and knowledgeable, specially the young lady who attends the service desk. She is always so kind and willing to help.
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
Entire experience was outstanding.
Verified User
•
Apr 10, 2026
5.0/5
5.0/5
The service advisor, Jaclyn Libengood, was friendly and extremely helpful.. Everything at Jacobs Mitsubishi went well. I appreciate the complimentary car wash too.