It was fast, professional and very gentle the service provided by Ms Libengood.Always is a pleasure to work with Jacobs Mitsubishi service people. Thank you for your business.
Verified User
•
Mar 18, 2026
5.0/5
5.0/5
Nigel was very helpful and understanding. Kept me updated on the progress of my repairs.
Verified User
•
Mar 18, 2026
5.0/5
5.0/5
No opportunities for improvement the whole experience was great. I also appreciated that my daughter felt safe and comfortable. The staff was friendly with her, put a tv show on for her and let her play. Making sure my child was also taken care of goes a long way so thank you all for doing that.This dealership took great care of me and I want my friends and family to go to a dealership that will take care of all of their needs. I gave this rating a 10 for going above and beyond, no pressure sales, friendly environment and patience with my purchase.
Verified User
•
Mar 14, 2026
4.0/5
4.0/5
Good experience with purchasing and service
Verified User
•
Mar 12, 2026
3.0/5
3.0/5
No bottled water available or snacks available while waiting for service to be completedWaiting area does not feel welcoming or customer service oriented with complimentary beverages or snacks while waiting for service.Courteous and fast service
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Breaks still squeakBut I trust you all with my carAlways the place I will take my Mitsubishi too , I trust yall
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Great customer service! Jackie and Nigel are too notch!
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
They were efficient
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Nigel Robinson was very professional and informed me clearly of what I needed. Great service and in good time.Great service
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
It was the best experience I have ever had while purchasing a new vehicle. Quinton Mcallister was very pleasant to work with. I would recommend this dealership and Quinton to anyone looking for a new car. I absolutely love my new Outlander. This is my 3rd one and the best one I've ever owned.Everyone there was great to work with. Quinton Mcallister did a great job in picking the right vehicle for me right away and he made sure he showed me all of the features of the vehicle and made sure I understood how they all work.
It was fast, professional and very gentle the service provided by Ms Libengood.Always is a pleasure to work with Jacobs Mitsubishi service people. Thank you for your business.
Verified User
•
Mar 18, 2026
5.0/5
5.0/5
Nigel was very helpful and understanding. Kept me updated on the progress of my repairs.
Verified User
•
Mar 18, 2026
5.0/5
5.0/5
No opportunities for improvement the whole experience was great. I also appreciated that my daughter felt safe and comfortable. The staff was friendly with her, put a tv show on for her and let her play. Making sure my child was also taken care of goes a long way so thank you all for doing that.This dealership took great care of me and I want my friends and family to go to a dealership that will take care of all of their needs. I gave this rating a 10 for going above and beyond, no pressure sales, friendly environment and patience with my purchase.
Verified User
•
Mar 14, 2026
4.0/5
4.0/5
Good experience with purchasing and service
Verified User
•
Mar 12, 2026
3.0/5
3.0/5
No bottled water available or snacks available while waiting for service to be completedWaiting area does not feel welcoming or customer service oriented with complimentary beverages or snacks while waiting for service.Courteous and fast service
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Breaks still squeakBut I trust you all with my carAlways the place I will take my Mitsubishi too , I trust yall
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Great customer service! Jackie and Nigel are too notch!
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
They were efficient
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Nigel Robinson was very professional and informed me clearly of what I needed. Great service and in good time.Great service
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
It was the best experience I have ever had while purchasing a new vehicle. Quinton Mcallister was very pleasant to work with. I would recommend this dealership and Quinton to anyone looking for a new car. I absolutely love my new Outlander. This is my 3rd one and the best one I've ever owned.Everyone there was great to work with. Quinton Mcallister did a great job in picking the right vehicle for me right away and he made sure he showed me all of the features of the vehicle and made sure I understood how they all work.