Jaclyn was amazing! She worked with my warranty company to discuss what items were covered and discussed my options with me. I never felt pressured to complete any items that I didn't want and she had such a warm and polite disposition and was very professional. Some services were able to be completed the same day and others I had to return to have completed due to parts being ordered. I had the pleasure of having Jacklyn as my service advisor both times. I will always ask for her for future services. Keep her, she's amazing! Thank you for such a wonderful first experience Jacob's MitsubishiFrom the moment I arrived to my car completetion I felt 100% informed and taken care of.
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
Schedule fewer vehicles at a time.Great service by good people.
Verified User
•
Feb 14, 2026
4.0/5
4.0/5
The young lady that was my service advisor was amazing. I would give her the highest rating possible.Very smooth experience
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
Very pleasant and efficient.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Good experience and service
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Excellent service
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
Great service
Verified User
•
Feb 5, 2026
It was 50 degrees this morning and the low pressure light still remains on.
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Other dealership experiences I've had returned my car vacuumed and washed.A porter should vacuum and wash cars after service. That would be that 5 star touch.Friendly staff and a no pressure experience.
Jaclyn was amazing! She worked with my warranty company to discuss what items were covered and discussed my options with me. I never felt pressured to complete any items that I didn't want and she had such a warm and polite disposition and was very professional. Some services were able to be completed the same day and others I had to return to have completed due to parts being ordered. I had the pleasure of having Jacklyn as my service advisor both times. I will always ask for her for future services. Keep her, she's amazing! Thank you for such a wonderful first experience Jacob's MitsubishiFrom the moment I arrived to my car completetion I felt 100% informed and taken care of.
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
Schedule fewer vehicles at a time.Great service by good people.
Verified User
•
Feb 14, 2026
4.0/5
4.0/5
The young lady that was my service advisor was amazing. I would give her the highest rating possible.Very smooth experience
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
Very pleasant and efficient.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Good experience and service
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Excellent service
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
Great service
Verified User
•
Feb 5, 2026
It was 50 degrees this morning and the low pressure light still remains on.
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Other dealership experiences I've had returned my car vacuumed and washed.A porter should vacuum and wash cars after service. That would be that 5 star touch.Friendly staff and a no pressure experience.