The service advisor young lady provides excellent exceptional assistance. She's always pleasant, smiling and helpful. She has earned a rate increase for sure!Service Department customer satisfaction
Verified User
•
Jan 18, 2026
5.0/5
5.0/5
Excelente trabajo
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Jaclyn Linengood took care of everything!
Verified User
•
Jan 15, 2026
4.0/5
4.0/5
Really appreciate she was able to give me a discount on servicing
Verified User
•
Jan 15, 2026
2.0/5
2.0/5
waited a bit longI came in for an oil change and tire rotation however, I do not believe they rotated my tires and here is why. I have a scuff on my right rear rim prior to service and the right rear wheel is still scuffed following tire rotation allegedly. No other rim had a scuff nor have a scuff mark on them so the original scuff right rear is still in place leading me to believe that the tires were in fact not rotated.
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
on time and courteous service
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Jaclyn provided excellent customer service throughout my entire experience. She ordered my new key fob and kept me consistently updated on its status—from when it arrived to when it was fixed and ready for pickup. During my visit, I noticed a dent, and Jaclyn immediately took ownership of the situation. She made sure the issue was corrected and successfully had the dent removed, which I truly appreciated. Her communication, accountability, and commitment to making things right made this a very positive experience. Thank you, Jaclyn, for going above and beyond.
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Jaclyn was great to work withJaclyn was amazing and very helpful!
Verified User
•
Jan 9, 2026
5.0/5
5.0/5
Super friendly, easy and timely to make appointments
Verified User
•
Jan 9, 2026
3.0/5
3.0/5
Not necessary…Again, the car’s operation is satisfactory I’m just a bit frustrated trying to learn all the options!!Very professional and helpful understanding how my hybrid works.. However not even the employees fully understand the operating instructions.. Car has so many options I’m still trying to understand..
The service advisor young lady provides excellent exceptional assistance. She's always pleasant, smiling and helpful. She has earned a rate increase for sure!Service Department customer satisfaction
Verified User
•
Jan 18, 2026
5.0/5
5.0/5
Excelente trabajo
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Jaclyn Linengood took care of everything!
Verified User
•
Jan 15, 2026
4.0/5
4.0/5
Really appreciate she was able to give me a discount on servicing
Verified User
•
Jan 15, 2026
2.0/5
2.0/5
waited a bit longI came in for an oil change and tire rotation however, I do not believe they rotated my tires and here is why. I have a scuff on my right rear rim prior to service and the right rear wheel is still scuffed following tire rotation allegedly. No other rim had a scuff nor have a scuff mark on them so the original scuff right rear is still in place leading me to believe that the tires were in fact not rotated.
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
on time and courteous service
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Jaclyn provided excellent customer service throughout my entire experience. She ordered my new key fob and kept me consistently updated on its status—from when it arrived to when it was fixed and ready for pickup. During my visit, I noticed a dent, and Jaclyn immediately took ownership of the situation. She made sure the issue was corrected and successfully had the dent removed, which I truly appreciated. Her communication, accountability, and commitment to making things right made this a very positive experience. Thank you, Jaclyn, for going above and beyond.
Verified User
•
Jan 13, 2026
5.0/5
5.0/5
Jaclyn was great to work withJaclyn was amazing and very helpful!
Verified User
•
Jan 9, 2026
5.0/5
5.0/5
Super friendly, easy and timely to make appointments
Verified User
•
Jan 9, 2026
3.0/5
3.0/5
Not necessary…Again, the car’s operation is satisfactory I’m just a bit frustrated trying to learn all the options!!Very professional and helpful understanding how my hybrid works.. However not even the employees fully understand the operating instructions.. Car has so many options I’m still trying to understand..