from start (appointment with Stephanie) to finish … this was by far one of the best experiences my family has had at a dealership. i look forward to having a lasting relationship with mitsubishi- thanh youfast and courteous

Efficient

The only complaint is they no have people speak Spanish …Excellent service and fast

Offer free oil changes for the life of the vehicle and a gas card I thank you for filling my vehicle up impressiveExcellent service

You guys need to have someone available on the phone when someone calls to make an appt.

Always follow up to be sure happy with experience and if there are any other needs.Was very helpful and want please.in meeting my needs.

The service provided on my vehicle was met with professional courtesy and expertise. From the moment I walked into Jacobs Mitsubishi at Wesley Chapel, I was greeted with respect and compassion. The following service advisors: Donald Quinn, Richard Incorvaia, and Stephanie ensured my visit would be a comfortable experience and that the service provided on my vehicle be met with flawless care and professionalism. A detailed inspection report was provided and accurate estimates were given detailing my vehicle was in optimal condition. The service advisors mentioned and those that work at Jacob’s Mitsubishi at Wesley Chapel have demonstrated that their mission is to go above and beyond when meeting customer satisfaction and expectations while maintaining utmost reliability and integrity.Service provided was truly exceptional and went above and beyond my expectations.

We drive from Lakeland to Wesley chapel and have not moved our service to Jenkins in Lakeland, because Jacobs Mitsubishi is so professional.Jacobs consistently delivers friendly, professional service from scheduling, through welcome and actual service.

The staff there is always very pleasant and helpful. The service time is never very long.

There always seem to be large vehicles either blocking the driveway into the service center, or parked where you pull in your vehicle for service. We were probably the first appointment, but my husband has to park in the rear of the building. Not adequate parking for customersGood service. Easy o make an appointment