Send someone the survey and DONOT BADGER THEM REPEATEDLY TO COMPLETE IT!!! You emailed itAnd then proceeded to call 4 times a day to make sure we filled out this survey.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
What more can 5 stars say about everyone at jacobsKnowledgable sales and service staff while always friendly to be around.Its a pleasure doing buisness with.
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
Great costumer service! 10/10
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Prior to this service, I visited the service dept. because someone had put a scratch on my lower rear bumper. It is a different color than the car. Service dept. plus parts dept. went out of there way to get the color I needed to fix it. The cost of the paint pen was very small but they didn't charge me for it, to me that was a big deal. I will be grateful for the service I received and recommend this dealership to all my friends and family.Very friendly and helpful service people, I was helped by Richie in service. While my car was in service he kept checking on me to see if I needed anything.
Verified User
•
Dec 26, 2025
5.0/5
5.0/5
The service provided on my vehicle was done in a professional and timely manner. My service provider, Donald Quinn, explained to me the importance of the particular service provided on my vehicle that day and demonstrated exceptional expertise and upmost compassion he displays towards any customer that walks through the door at Jacobs Mitsubishi in Wesley Chapel.Service provided went above and beyond expectations.
Verified User
•
Dec 26, 2025
5.0/5
5.0/5
Everyone is so friendly and the staff is so efficient in getting you in and out and explaining any questions you may have
Verified User
•
Dec 25, 2025
3.0/5
3.0/5
The wait time to get your car back when you go for services is too long.
Send someone the survey and DONOT BADGER THEM REPEATEDLY TO COMPLETE IT!!! You emailed itAnd then proceeded to call 4 times a day to make sure we filled out this survey.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
What more can 5 stars say about everyone at jacobsKnowledgable sales and service staff while always friendly to be around.Its a pleasure doing buisness with.
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
Great costumer service! 10/10
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Prior to this service, I visited the service dept. because someone had put a scratch on my lower rear bumper. It is a different color than the car. Service dept. plus parts dept. went out of there way to get the color I needed to fix it. The cost of the paint pen was very small but they didn't charge me for it, to me that was a big deal. I will be grateful for the service I received and recommend this dealership to all my friends and family.Very friendly and helpful service people, I was helped by Richie in service. While my car was in service he kept checking on me to see if I needed anything.
Verified User
•
Dec 26, 2025
5.0/5
5.0/5
The service provided on my vehicle was done in a professional and timely manner. My service provider, Donald Quinn, explained to me the importance of the particular service provided on my vehicle that day and demonstrated exceptional expertise and upmost compassion he displays towards any customer that walks through the door at Jacobs Mitsubishi in Wesley Chapel.Service provided went above and beyond expectations.
Verified User
•
Dec 26, 2025
5.0/5
5.0/5
Everyone is so friendly and the staff is so efficient in getting you in and out and explaining any questions you may have
Verified User
•
Dec 25, 2025
3.0/5
3.0/5
The wait time to get your car back when you go for services is too long.