Move out process was easy.

Yall were great and facilty was amazing.

the automated system is terrible. the only thing that made it bearable as the agent I talked with

We move in when the apartmens were under alexan. As soon as property management companies changed it went downhill. The only thing that stayed consistent was the maintenance staff. The people that have been allowed to move in are trashy. They leave trash everywhere from hallways to the garage. They are loud at all times of day and there have been multiple events where police officers outside of the already present patroling security have been called. Cars get broken into and damaged in the parking garage that is supposed to be gated and code controlled. They raise your rent yet the security gets worse. We no longer felt safe living in these apartments. At the process of moving out they committed a “typing error” and charged me $600 worth of rent that were not meant to be charged and took 3 weeks to reimburse me. When confronted in person about the wrongfully charged amount, the staff was very unpleasant and not willing to help. It wasnt until I emailed the manager that she communicated with me in a better way but even then still couldnt help me get a refund immediately and had to wait the 3 weeks for a refund. It is such a shame that such nice apartments have gone downhill since the property management company switched and they started providing affordable housing. It has definitely damaged the environment and safety of living there. Would 100% not recommend to anyone.

I love the community, it’s beautiful & smoke free,m. I wish the residents took better pride in keeping the dig park clean, but the maintenance did a great job of cleaning it when they could.

Didn’t like the price increases and each month the rent amount was different paying too much for a one bedroom

The staff was very helpful to me and my family.

I enjoyed my time. But there is room for growth.

No one has been in contact with me.

The best most responsive staff. Addressed all my concerns quickly & effectively. Chelsea is the sweetest and most hard-working property manager of any complex I’ve lived. I would renew in a heartbeat if I didn’t have to Move out of state