Jada Legacy Central Apartments
3.9/5
3.9 /5
130 Verified Reviews
6501 Excellence Way, Plano, TX 75023, US
(972) 535-5154
130 Verified Reviews
5.0/5
5.0 /5
Great service, attention to detail, honesty and willingness to work with my uncertain time line fir a couple weeks.

5.0/5
5.0 /5
Because the service was great

3.0/5
3.0 /5
White woman Manager with brown hair & glasses in back office is extremely rude & unprofessional. Broken door handles, doors left open impact safety, failure to fix lights in stairwell 1 timely floor 3 has been out for months. I only see mopping/ maintenance on first floor

4.0/5
4.0 /5
The biggest factor in my ratings are the Maintenance team here at Jada. I've never experienced such dedicated & talented workers as they are, they continue to resolve issues extremely promptly and do so with respect & courtesy - especially Krews. He is by far the greatest maintenance staff I've interacted with at any apartment, he is extremely talented & provides explanations to everything when I have questions & simply does an exceptional job all round.While I've had a solid experience with Maria in the office when she was here, I feel there's a lack of quality employees as herself. For instance, when I renewed my lease last year, the Leasing Manager (believe it was Jennifer? Not sure) claimed I never renewed even though I completed everything on the portal and even had my own copy of signed renewal sent via docusign. It was quite bothersome to have to prove that I had completed everything as requested and deal with that in the first place. Believe there could be improvements with communication, and enforcement of things like trash being left out outside hours & without containers.

2.0/5
2.0 /5
This property was great and I enjoyed coming home. But now the Overwhelming *Constant smell of MARIJUANA* has invades my home EVERYDAY and it make me physically sick‼️ Please help remedy this issue‼️‼️‼️‼️😭

5.0/5
5.0 /5
No

2.0/5
2.0 /5
There are smells all around the complex. The management is awful. Especially (Jennifer).There are bugs all over the building

4.0/5
4.0 /5
Grass field in front of the leasing office has so much dog poop and it's unhealthy and disgusting. I hope we can enforce the dog owners to pick up after their dogs. Ppl walk to work across the field and it's really disgusting. That's pretty much the only problem I have with living here.

2.0/5
2.0 /5
The door knobs for common areas and building entrances either from outside and the parking broken. Neighbors below complaint about the footsteps nosie. We took hear footsteps noise but it's part of apartment life and there isn't much to do about it. And additionally they intimidate us saying they work in leasing office. Parking spaces are dirty and the parking door keeps breaking.

5.0/5
5.0 /5
Great