I always bring my vehicle to Greenville Volvo because of the great service. David, the service writer, is always professional and ensures I’m well taken care of!

Always excellent

great service

Service advisor very knowledgeable, kept me up to date on the service information. Phillip Baloga is a valuable asset to your team.

Engine oil and filter were listed as having been replaced, but the oil on the dipstick looks old (dark) and smells old (fuely) as well. So I'm thinking that the mechanic maybe only used the suction tube method to draw out most of the old engine oil, which is a shortcut method, instead of draining oil by removing the oil pan drain plug, which is the correct Jaguar method. It's possible that residual oil in the oil cooler and elsewhere in the oil pressure passages contaminated the new 0-20w oil that was supposedly added, contributing to the old oil look and smell, but this seems like the same condition of the oil before I brought the car in - indicating that the oil was Not changed. But either way, it leaves me concerned that a full oil change was not performed. The car's CPU module was updated, and the car washed, so I appreciate those being done. The service technician that checked me in and out of the facility was professional.

high level of professionalism from entire staff

Sales and finance professionals were good to work with. Sales professional was knowledgeable of the XC60 and located the vehicle that met our needs. Finance professional identified an attractive financing package.

Service was completed as expected

Courteous and extremely helpful!

It was good. Cust service was great on Salesman’s part. Nice guy. Very accommodating. Finance guy was a little disappointed about not selling a warranty. He could have been nicer after the fact. He was actually a jerk about it.