Jeff Leann and Ritchie were awesome. My only problem was finance time.Leann was wonderful enjoyed working with her. Finance process could be quicker

Overall the experience was positive. I would recommend. I am not hesitant to have additional services completed at James Mitsubishi.I thought the text communications worked well - but I was not aware that was the method that they were going to use. I expected a phone call. I guess I’m not up to date on common practices.Could not schedule on line as concerns were not listed. VERY difficult to reach service departmentEmployee was in discussion with someone(maybe a sales rep) I was disappointed that I wasn’t even acknowledged for a few minutes.The actual service communication itself was via text. It was clear/ easy to understand. I feel service was done in a timely manner.Good text communications. Work completed in a timely manner.Only “complaint” staff not very attentive in person.

The service department takes such good care of me! I highly recommend them because of their caring and commitment to customer satisfaction.

Would recommend shoppingGreat service loved everyone

Love my new Mitsubishi

Corey and Ryan were wonderful to work with

Loved the pop

Sales experience was great. Finance took too long…

NAWait time

Payments were much higher but I needed a car.They took great care of me while there and got me in a vehicle start to finish in less than 8 hours. Not a 10 because I got close to nothing for my trade but didnt realize until I was all finishdd.