James Mitsubishi
4.8/5
4.8 /5
175 Verified Reviews
1925 Black River Blvd, Rome, NY 13440, US
(315) 356-4444
175 Verified Reviews
5.0/5
5.0 /5
My salesman Shawn was knowledgeable about the car I bought, and no question was a dumb question. Shawn worked very hard to make sure that I left with not a good but great feeling.Service was above and beyond expectations

5.0/5
5.0 /5
We had a great buying experience at James Mitsubishi. Everyone was very friendly. Shawn was the best salesman we have ever dealt with in our 50 years of buying cars. We didn’t feel pressured at all. We actually had no intentions of buying a vehicle the day we came in. We came in to look at a used Outlander and walked out purchasing a leftover 2025. If you are looking for a vehicle, check out Shawn at James Mitsubishi. We’re sure you won’t be disappointed. Thanks Shawn for a great experience and a great vehicle!

5.0/5
5.0 /5
Hard to explainVery confusing to use

5.0/5
5.0 /5
The drivers side dome light is still not working after having the bulb replaced

5.0/5
5.0 /5
Thank you so much for helping me and thank you for letting me walk out with the car I haveWell the peaple that are there are very good with working with you to make sure that you can walk out with a car and I love my new car and it’s a new experience for me with this new car but I love it so thank you

5.0/5
5.0 /5
Excellent service. Fast, very friendly, offered a free oil change I wasn't aware I was eligible for.

5.0/5
5.0 /5
Friendly and reasonable timing.

5.0/5
5.0 /5
Joey was a great salesman

5.0/5
5.0 /5
Friendly staff

5.0/5
5.0 /5
So far, I'm very impressed. I was concerned about having to travel to a dealership, but it's definitely worth the time.Communication. I felt heard, and they explained the results that addressed them.