James Mitsubishi
4.8/5
4.8 /5
193 Verified Reviews
1925 Black River Blvd, Rome, NY 13440, US
(315) 356-4444
193 Verified Reviews
3.0/5
3.0 /5
GoodEfficientGoodWent to dlrshp to see 3 used vehicles that were already sold.

5.0/5
5.0 /5
The people who work at James Mitsubishi in Rome are excellent to work with. Very personable and honest.

5.0/5
5.0 /5
Excellent sales representative. He listened to us and helped us find a vehicle that suits our needs

4.0/5
4.0 /5
Unable to schedule state inspection online. Called and that went smooth.I was satisfied and pleased to see an upgrade to the waiting area compared to my last visit.I was satisfied.Always friendly and service is timely.

2.0/5
2.0 /5
Also when I purchase the car brand new i pointed out to the sales person a few scuffs and scratches that were on the suv ,he promised to get me in and fix that issue ,it’s a year an6 months I called twice and every time they said their body detailer wasn’t inStill Disappointed that scratches were visible also scuffs on the car/suv I purchased that weee never repaired when I bought the carIt was okFinger prints and foot marks on my clean floor mats where visible from who ever worked on it or got in itI’d still like my free cabin filter that was complimentary on my last oil change ,and the scratches & scuffs on my vehicle fixed

5.0/5
5.0 /5
Courtesy cleaning on all carsVery nice people in service det

5.0/5
5.0 /5
I never have an issue with service here and I've been having my cars done for several trouble free years due to your knowledgeable teamFast and precise, courteous and knowledgeable

5.0/5
5.0 /5
No problems

4.0/5
4.0 /5
Good service. Sometimes have to wait for appointment, they csn get pretty booked out.

5.0/5
5.0 /5
Guys were so nice welcome and very formative on the what was completed on my vehicle definitely will be having service my vehicleGreat Service friendly staff