James Mitsubishi
4.8/5
4.8 /5
193 Verified Reviews
1925 Black River Blvd, Rome, NY 13440, US
(315) 356-4444
193 Verified Reviews
5.0/5
5.0 /5
Our salesman Shawn made what I expected to be a tedious process, fast and easy. He did all the work for us and we were able to go home with our new vehicle that night. He was friendly and a pleasure to work with. Thank you Shawn!

5.0/5
5.0 /5
Service always prompt and friendly always correct the first time.

5.0/5
5.0 /5
Easy, Fast and friendly people

5.0/5
5.0 /5
A great place to buy a vehicle. A great place to get the vehicle serviced!❤️

3.0/5
3.0 /5
We went to service our car, so we can't comment on salesmanship

5.0/5
5.0 /5
I always have a great exp. Kept me updated on how much longer it would take. Explain everything to my satisfactionExcellent customer service. Kind and friendly. Always making sure your needs are addressed

3.0/5
3.0 /5
Tech drove without me and said he felt no issueNo appointments showed up online, had to call

5.0/5
5.0 /5
Excellent customer service

1.0/5
1.0 /5
He accused me of having brakes done somewhere else on my vehicle when I didn’tDon’t accuse customers of having work done on a vehicle when they didn’t. Check parts serial numbers to see if it is stock parts!

5.0/5
5.0 /5
Joey was very responsive and easy to work with.Fast easy process with no pressure