James Mitsubishi
4.8/5
4.8 /5
177 Verified Reviews
1925 Black River Blvd, Rome, NY 13440, US
(315) 356-4444
177 Verified Reviews
5.0/5
5.0 /5
Our representative was extremely helpful, knowledgeable, and understanding of our time and circumstances. I feel Joseph went out of his way to accommodate our needs. We take care of my elderly mother and Joseph actually came to our house to complete the necessary paperwork and deliver our new vehicle and take the old one. I don't think a lot of people would have gone that extra step to help us out. Great Employee.This I believe is our fourth purchase from James Cars. Each and everytime we have been to the dealership and conducted our business we feel we were treated fairly and came away with a good purchase.

5.0/5
5.0 /5
Friendly and convenient

5.0/5
5.0 /5
Overall a great dealer ship.Great service every time.

5.0/5
5.0 /5
Dylan is a fantastic salesman and I would work with him again very confident that I would leave happyThe entire experience was great! The first phone call with Dylan was very quick, and in less than 2 hours he had already called me back with a better deal than I thought I’d get. And then at the dealership I was in and out in a half hour! So much easier than I thought it would be!

5.0/5
5.0 /5
Was a very quick and easy process to get a new vehicle on short notice. Sales associate was wonderful with answering all questions.

5.0/5
5.0 /5
Everything was perfect

5.0/5
5.0 /5
My only complaint was wilt the employee sitting in the waiting area talking with another customer about how his girlfriend left him. The room is way too small for that kind of conversation, especially when he dropped a few f-bombs. Seems he should have had better things to do with his time when on the clock.Appointment went quickly, service manager was friendly