James Mitsubishi
4.8/5
4.8 /5
193 Verified Reviews
1925 Black River Blvd, Rome, NY 13440, US
(315) 356-4444
193 Verified Reviews
5.0/5
5.0 /5
Way too many ads. Pricing after trade in isn’t cool either. Luckily your salesman understood that.

5.0/5
5.0 /5
Great salespeople and fair pricing

5.0/5
5.0 /5
Sales help was as professional as could be .Best service around.

5.0/5
5.0 /5
Quick and friendly people

5.0/5
5.0 /5
We have always had a great experience with the service

5.0/5
5.0 /5
I have always had exceptional service on my vehicle from the day I bought it and my recent visit for service was wonderful.The Outlander is one of the best cars I have ever owned.. Your staff at this location works well together and anything I need done they are always quick to get me in and take care of my service needs.Shelia in Service is always so helpful and is a stellar employee. She communicates everything that’s happening so that the customer understands and is quick to answer any questions. She is quite a valuable employee and I wanted to mention her specifically in my feedback.

5.0/5
5.0 /5
Joe was amazing!!! He was very knowledgeable and very helpful

5.0/5
5.0 /5
We think everything is already great!How we were treated, the patience of our salesmen, his knowledge of the vehicle we were interested in.

5.0/5
5.0 /5
My salesman Shawn was knowledgeable about the car I bought, and no question was a dumb question. Shawn worked very hard to make sure that I left with not a good but great feeling.Service was above and beyond expectations

5.0/5
5.0 /5
We had a great buying experience at James Mitsubishi. Everyone was very friendly. Shawn was the best salesman we have ever dealt with in our 50 years of buying cars. We didn’t feel pressured at all. We actually had no intentions of buying a vehicle the day we came in. We came in to look at a used Outlander and walked out purchasing a leftover 2025. If you are looking for a vehicle, check out Shawn at James Mitsubishi. We’re sure you won’t be disappointed. Thanks Shawn for a great experience and a great vehicle!