James Mitsubishi
4.8/5
4.8 /5
193 Verified Reviews
1925 Black River Blvd, Rome, NY 13440, US
(315) 356-4444
193 Verified Reviews
5.0/5
5.0 /5
Rob and Shiela are amazing at their jobs and customer service!!! Always smiling and go above and beyond to make you feel appreciated. I recommend James Mitsubishi for service to all of my friends and family because of these two employees!!Rob and Sheila in service department are top notch! Friendly and knowledgeable

5.0/5
5.0 /5
The communication is always on point. Facility is clean and every time I’m there they make me feel like family. Keep doing what you’re doing!!!At James the staff is a awesome group of people that work together to make sure their customers are 100% satisfied

5.0/5
5.0 /5
I called with an issue with my outlander and they were able to get me the very next day

5.0/5
5.0 /5
Great service and made me feel very welcomed.

5.0/5
5.0 /5
Very professional and got everything done in a timely manner

5.0/5
5.0 /5
Every time I call you guys with any questions you answer them immediately. I don’t have to wait for someone to ask someone else and you always work around my crazy schedule. I have purchased 2 vehicles from you and I’ll be getting my next one from you guys as well. Keep up the good workYou guys are great. I tell everyone to go to you guys

5.0/5
5.0 /5
Dylan was great, extremely helpful!

5.0/5
5.0 /5
I experienced quick and excellent service.

5.0/5
5.0 /5
Shawn and Dylan were fantastic to work withGreat service

5.0/5
5.0 /5
Unfortunately the bank is to blame for that reference they decided at the last minute the information I was given wasn't good enough so had to go with a different one for a higher paymentYou guys did great it's the bank's they expect you to sell cars but fight you every chance they get if you can find a way to get them to cooperate more with the finance team everything would be perfectThe salesman Shawn was very helpful and attentive to my wants and needs