James Mitsubishi
4.8/5
4.8 /5
193 Verified Reviews
1925 Black River Blvd, Rome, NY 13440, US
(315) 356-4444
193 Verified Reviews
5.0/5
5.0 /5
My sales associate I dealt with was very helpful and understanding with my work hours.Very easy to work with sales

3.0/5
3.0 /5
When I got the last service paper back the miles written on the paper were over 2,000 more miles than I actually had on my car. I did take pics when I got home. Till this day I'm still not near the milage on my paper.

5.0/5
5.0 /5
They were professional

5.0/5
5.0 /5
Everything and everyone was very nice will definitely come back.

5.0/5
5.0 /5
Dominick showed me the car was being washed and he showed me that it was ready and where it was parked when I was done signingDominick was very patient and not a pushy sales person

2.0/5
2.0 /5
Basically, the time it took for them two tires an hour and 45 minutes that is to me crazy

5.0/5
5.0 /5
Your service department is exceptional, very knowledgeable and the friendliest people

5.0/5
5.0 /5
I am always satisfied with the service I receive. I am always treated with kindness and the service people are always eager to know if there are any questions or concerns I might have about my vehicle. The facility as a whole are very friendly and helpful. Keep up the good work.

3.0/5
3.0 /5
Do not own vehicle anymore. My 2017 outlander transmission died with only 64,800 miles in 2024. Have a different vehicle

4.0/5
4.0 /5
Got me in the day before schedulednAIts winter,For the most part satisfied but 1, never put air in tires when serviced and 2nd, went to meet with a salesman to work on trading and he never got back to me! I would like to go down to a Sport and trade this vehicle in!