Robert is very professional and kind. Between him and Hugo I rest assured when I have any maintenance needs that either one of them will take care of it. I feel comfortable with either one of them in my home when I’m not away.
Anonymous
•
May 12, 2026
3.0/5
3.0/5
While I have enjoyed my stay at Jasper, the ongoing mess in the trash area has been a significant drawback. It is very disorganized and poorly maintained. I believe better management of these facilities is essential for resident satisfaction.
Anonymous
•
Mar 19, 2026
5.0/5
5.0/5
Hugo is awesome. Professional and always keeps me in the loop of work orders when I’m away which I appreciate.
Anonymous
•
Feb 26, 2026
1.0/5
1.0/5
Over one month has passed and I still haven’t received my refund. I sent a couple of emails to Karen and also to Eric, but no one has replied yet.
Anonymous
•
Feb 4, 2026
5.0/5
5.0/5
Thank you to Robert for the quick fix
Anonymous
•
Feb 1, 2026
5.0/5
5.0/5
Eric responded within minutes and is always very helpful.
Anonymous
•
Jan 28, 2026
4.0/5
4.0/5
Needed it sooner.
Anonymous
•
Jan 24, 2026
4.0/5
4.0/5
Good job fixing it. However, it took longer than I wanted.
Anonymous
•
Jan 22, 2026
5.0/5
5.0/5
Needs no improvement. It’s an excellent apartment. It just elevator number five always needs repairs which is inconvenient for me cause I have a lung disease and cannot walk that far to elevator one.
Anonymous
•
Jan 12, 2026
3.0/5
3.0/5
Too noisy, security is lacking, dog feces in the hallways, constant random alarms, etc.
Robert is very professional and kind. Between him and Hugo I rest assured when I have any maintenance needs that either one of them will take care of it. I feel comfortable with either one of them in my home when I’m not away.
Anonymous
•
May 12, 2026
3.0/5
3.0/5
While I have enjoyed my stay at Jasper, the ongoing mess in the trash area has been a significant drawback. It is very disorganized and poorly maintained. I believe better management of these facilities is essential for resident satisfaction.
Anonymous
•
Mar 19, 2026
5.0/5
5.0/5
Hugo is awesome. Professional and always keeps me in the loop of work orders when I’m away which I appreciate.
Anonymous
•
Feb 26, 2026
1.0/5
1.0/5
Over one month has passed and I still haven’t received my refund. I sent a couple of emails to Karen and also to Eric, but no one has replied yet.
Anonymous
•
Feb 4, 2026
5.0/5
5.0/5
Thank you to Robert for the quick fix
Anonymous
•
Feb 1, 2026
5.0/5
5.0/5
Eric responded within minutes and is always very helpful.
Anonymous
•
Jan 28, 2026
4.0/5
4.0/5
Needed it sooner.
Anonymous
•
Jan 24, 2026
4.0/5
4.0/5
Good job fixing it. However, it took longer than I wanted.
Anonymous
•
Jan 22, 2026
5.0/5
5.0/5
Needs no improvement. It’s an excellent apartment. It just elevator number five always needs repairs which is inconvenient for me cause I have a lung disease and cannot walk that far to elevator one.
Anonymous
•
Jan 12, 2026
3.0/5
3.0/5
Too noisy, security is lacking, dog feces in the hallways, constant random alarms, etc.