MOLLY CALLED ON 06/22/26 TO DISPUTE CODE 11055 ON DATE OF SERVICE 05/19/26 WITH DR. ABELN IN DERMATOLOGY. PATIENT IS STATING SHE DID NOT HAVE THIS SERVICE DONE FOR SKIN GROWTH REMOVAL. A REP FROM THE CBO SENT THESE CONCERNS TO A CODER TO REVIEW AND THEY CONFIRMED THAT EVERYTHING ON THE BILL WAS CODED CORRECTLY. PATIENT WAS NOT SATISFIED WITH THIS RESPONSE AND ASKED TO BE TRANSFERRED TO THE PROVIDERS OFFICE. MOLLY CALLED BACK TODAY 07/21/26 AND STATED SHE SPOKE WITH SOMEONE IN THE PROVIDERS OFFICE ON 06/22/26 AND THEY TOLD HER THEY WOULD HAVE CODE 11055 REMOVED BUT IT IS STILL ON HER BILL. PATIENT IS REQUESTING FOR SOMEONE TO RESOLVE THIS ISSUE.

Rebecca

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Travis

Jennifer

Sherry

Keri

Dan

Dr. Islam referred me to Dr. Hose for a lipoma on my eyelid. When I saw Dr. Hose, she said she does not remove lipomas on the eyelid and she would have to refer me to Dr. Steffen. I did not receive any service from Dr. Hose except for her redirecting my referral to the correct doctor. I do not believe I should be paying for this visit.