Patient is unhappy with the amount of times she is being sent a statement. She is receiving paper statements from Collectly. Statements are being generated for herself, son, and family billing. I explained that a statement is generated every time the balance changes. She felt this was too many times and would prefer a monthly statement. I explained that that is not how Collectly sends out statements. She was unsatisfied.

Brian

Farhat

Joyce

Anquenette

Judith

Patricia

Michael

Mary

KATHY