Jeff D'Ambrosio Mitsubishi
4.5/5
4.5 /5
91 Verified Reviews
1223 East Lancaster Ave, Downingtown, PA 19335, US
(484) 593-5000
91 Verified Reviews
5.0/5
5.0 /5
Thanks for your professional services.Professional staff.

5.0/5
5.0 /5
Juan was an outstanding service advisor. He made sure I was updated and aware what was going on with my car. He communicated with me and I felt at ease with him handling my car.I was treated so well there. Everyone listened to what was going on with the car. I was in and out with a rental in no time

5.0/5
5.0 /5
Easy to get an appointment, friendly staff

4.0/5
4.0 /5
N/AN/AN/AN/AN/AN/AStaff was friendly and thorough. Under educated with the product ( Mitsubishi ) Could not help me with simple things on my Mitsubishi app Stated that they don’t get trained on those things

5.0/5
5.0 /5
Fast service

3.0/5
3.0 /5
Very friendly staff

5.0/5
5.0 /5
My vehicle is part of my family and for my safety. Great customer service is very important to me.Great customer service, good people

1.0/5
1.0 /5
Making the appt was not the problemHad the car in twice and serviceanager didn’t communicate with me at all and kept car longer than promised without warning or an explanationService area different than sales and people were not helpfulTerrible experienceAfter keeping the car longer than i was told and without any communication to me on pick up time etc it would have been a very nice gesture to have it washedI have been a long time customer (over 15 years). I will never go back after this experience. Service manager had horrible communication skills and no respect for my time or the fact that I had to be able to shuttle around kids with no car or idea of when I will be getting it back. He never reviewed what they did tp my car or what the oil level was after fixing (it was low on oil) so now I have to take it to a mechanic to figure out that.No explanation on what was done or how the vehicle wasDidn’t offer me any sort of transportation even after keeping my car overnight.

5.0/5
5.0 /5
Friendly staff. Prompt service.

5.0/5
5.0 /5
Quick and reliable