Entry to the service area took a bit longnothingEfficient and friendly service

I think your sales representative are to be commended for their thoughtfulness towards prospective customers.They offer help but don't continually hound people like many places do. I really appreciated that. I cannot think of anything the people I had contact with could have done better. My experience was pleasant, stress free and I could not be more pleased with your dealership or my new car. Thank you.I really appreciated the fact that your sales representatives welcomed me and asked if I needed assistance. When I said no, I'm just looking, they were very gracious and said just ask if you have any questions. I was left alone until I asked for help. Colin was the sales person that helped me and patiently listened to all my questions and concerns about purchasing a plug in hybrid. He spent a great deal of time explaining the specific details of the Outlander that I liked and pretty much convinced me that it was a very reliable vehicle that would meet my expectations and last a life time if taken care of properly. I decided to purchase the vehicle and after going through the financing process etc. we returned to the vehicle and Colin proceeded to go through some of the features of the Outlander. He would have stayed there explaining things all night if necessary, but it was getting late and I needed to head home. Upon returning to pick up my car, again Colin spent a good bit of time making sure I understood all the features and could carry out whatever was required to operate the car, charge it and maintain it. He was very cordial and knowledgeable and I felt comfortable and confident that I had made the right decision in purchasing the car fromthe Schmidt Auto Group.

I have had a great experience with this dealership.

Helpful to go over vehicle warranted services beforehandHelpful to ask customer of any vehicle concernsHelpful to inform customer the credentials of technician servicing vehiclePleasant & prompted

I fixed the paint chip myself.

NoneMinor paint chip info front passenger door.NoneNone

great friendly service, fair price, and the workers keep you updated on progress.

Always very professional and always happy with the work they do. The gentleman at the desk is very knowledgeable and friendly.

You could give a free T-shirt or hat to people who buy a new car.Very knowledgeable about the car. Good price I could afford. Friendly and fast.

Good service