Our stay would have been nicer if the resort pool would have been open the entire time instead of a few hours one day. Not sure if we missed the fine print on that? Also the hot water needs checked. Cold showers are not that much fun. Enjoyed the beach.

This used to be our favorite park prior to it being taken over by corporate holders and not locally/family owned. Although the ladies working in the office are very kind, the rest of the park was in shambles. The campsites are overly weedy and had not been mowed, there had been a lot of rain the weekend prior and there were huge ruts and even site numbers down, no one had repaired these and it was challenging to navigate. The bathrooms had not been properly cared for as there were longstanding rings in the toilets. Staffing issues which required them to close large pool on Saturday l, food truck food was subpar and ran by high school students who had no clue how to properly prepare the food. Our largest concern was the open gateing all weekend into the camp with no oversight on entry. Anyone could enter camp at anytime. With the high nightly rates, you would expect higher care to be taken for its campersSadly we will not be returning.

We had a great weekend spending time with family. Always something to do or explore. The puppies loved the dog park! I do recommend having balls/toys to play with. The grounds were so well kept, it was hard even finding a stick to throw with them. Overall our stay exceeded expectations and look forward to coming back again.

Overall we had a good stay and staff was wonderful.There were a few things that were frustrating.1. resort pool was closed on our main day (Saturday)2. Tie dye. We went to tie dye Saturday and were given forms to go pay at ranger station. So we took our slips and paid for 8 kids to tie dye. We go back to activity center to show proof and get tshirts. The two parties that were then in front of us were given their shirts without paying and told to go pay once they were done. Our turn comes up to select shirts and they tell us they are now out of rubber bands. Frustrating but we got our money back. I just think you need to use the same practice for every person. Why did we have to leave to go pay first and people after us didn’t? So they got to tie dye but we who were in line first didn’t get to because they ran out after we followed correct rules. Had some bummed kids who were looking forward to it all day!

We had a great time at Jellystone, the kids loved everything about it. There definitely were some issues that came up though. When we initially arrived at our campsite, it was much smaller than described for 3 tents and also very muddy. But Catherine was about to switch our site and was very accommodating! Luckily we were about to switch to a much bigger site that fit our whole family and wasn’t muddy. That initial experience was great! However throughout the rest of the stay some things seemed very disorganized. The bigger pool was closed most of the time we were there. The water slide was closed when they told us they’d be open. They couldn’t tell us at the ranger station when other things would be open like the motor boats. When paid for a bear visit to our site which in the description said the bear would bring a small gift for each child. There was no gift. A little disappointed about the hours of the ice cream truck, we’re hoping it’d be open during the day Saturday. The kids didn’t know any different and still had a wonderful time but there were definitely some things that could have gone smoother.

We had a great time but this season some things seemed to be sliding through the cracks. Bummer the resort pool was closed but that's happened before. The activities didn't seem to match the descriptions and lacked in the attention to detail. Our meet and greet got lost in the shuffle but Boo Boo did give my son a quick hug. Especially the birthday party aspect. Making the banners, party hats, decorating the cupcakes. My son just thought he missed it and it was the reason we came. We will be back but it seemed a bit lack luster. It's the beginning of the season so I'm sure it will turn around.

Excellent staff doing their best.Disappointed in the main pool not being open and staffed.Inflatables need more air and patching.

We always have a great time at Jellystone. Had a small issue with shower faucet in cabin but maintenence was there and had it fixed right away! Staff are friendly and always make you feel welcome!

Kids had a blast as this was their first experience. The lack of pool was frustrating and also the bathroom situation was horrifying. There was 1 working toilet by the time we left on Sunday. Lack of staff was definitely showing . Fun experience but definitely needs more bodies.

Over all we had a great experience. It was disappointing that the jump pad and slide would not be open for half the day and the large pool was closed due to not enough staff. Also, we only got to see the bears one time. They should be around more and try and be a little more interactive.