So much to mention but the biggest complaint is the lack of staff and the ones that are working don't know anything about the activities or anything else and they don't act like the care. Denise went over and beyond when we arrived our cabin had a gas leak and no hot water but she got us moved. Thank you Denise for that. The water park was out of everything. Chicken bites, hamburgers,hotdogs etc. I haven't seen the characters once. For a kid resort this place is terrible. The jellystone in St. louis Mo is awesome. Maybe someone from Mark Twain should go to St. Louis and take notes!

Toilet would not flush. Desk person in the office did not speak English. Had high expectations and frankly was disappointing.

Everything was great! The only thing that would have made it better would have been to have credit card machines at all the places such as the ice cream shop and the recreation center. Sometimes I had to wait quite a while at the gift shop for someone to come to the register check me out so I could pay for an activity at the gift shop. Everything else was amazing!

The park was good but the tent sites were not. We were in T7 and the group in T8 were really close. They were A large group took over the whole area including both picnic tables. We’re noisy past hours. Kept my 9year old up and ruined the experience for her. It’s a good park but lacks in tent camping.

We enjoyed our visit at your park.

The campground overall was good. Our site (32) was a tight fit because of a tree that did not allow us to back up farther. We have a 36ft trailer. There was also standing water in large holes where we assumed someone parked in the grass and where there was grass, the weeds were tall. If I had one suggestion, I think the sites need some refreshing with grass and landscaping. We noted some other sites that were not far from the rv pool that had standing water on the concrete pads. Every staff member we met was friendly. No complaints about staff. They had very little choices of food at the Water Zone also. They were out of about 1/2 the food on Friday mid day.

I was only there for a couple of hours because we couldn’t stay in any of the bug infested cabins available. Manager Denise tried very hard to find us a cabin with no bugs but the place was packed with only 2 cabins available, first one had so many bugs flying around in it, you couldn’t stand in it much less sleep in it. Ants crawling in the windows in the loft area, wasps coming from somewhere inside, shower leaking. Old building supplies laying next to it under a tarp. Told them about it, they tried to open another cabin for us, but didn’t clean it, there was old cooked bacon and dead bugs all over the floor, windows, beds and in the bathroom there was large hole in the floor with what looked like mold around it. Not something anyone should pay any amount of money to stay in. The potholes thru out the park are big enough to mess the front end of your vehicle up.Didn’t get to experience any amenities because we left. Denise did refund us for our cabin and golf cart rental. But they still took $10 for whatever reason.Could be an amazing place if cleaned and maintained.

We enjoyed the camp ground. The road needs replaced badly. I got stung by a wasp. They built a nest in the power pedestal on our sight. Luckly the breaker was off. When I plugged in my power cord. All the outlets an wires fell out. I was fortunate together bs m I. Place and not get shocked. This was reported to camp staff maintenance. When we left this morning. It was still not repaired.

Unfortunately, this place has gone downhill significantly over the last few years, and I was very disappointed with the overall experience.There were issues everywhere we looked. The staff seemed unknowledgeable and often unable to resolve basic problems. Several things throughout the property were broken, our TV didn't work, menu prices didn't match what we were actually charged, and staff struggled to figure out how to process a gift card.Our room also had spiders and other bugs, which was disappointing and raised concerns about the property's upkeep.The waterpark needs major attention as well. There were very few lifeguards on duty, and those who were present often appeared distracted. At one point, lifeguards were playing catch with children in the pool and interacting with a young boy rather than actively monitoring swimmers. Given that their primary responsibility is safety, this was concerning to witness.We also splurged on a golf cart rental for nearly $180 for two days, and it was not worth the cost. The battery was not fully charged when we received it and wouldn't even last a full day of normal use. We had to stop what we were doing to charge it during our stay, and there were very few charging locations available that we could find. After plugging it in, we then had to walk back to our room. The golf cart was also missing a side mirror and generally appeared worn down and poorly maintained. If premium prices are being charged, the equipment should be properly maintained and ready to use.The biggest issue, however, was the cleanliness. Every bathroom and shower area we encountered on the property was absolutely disgusting. There was trash scattered throughout, overflowing garbage cans, missing toilet paper and paper towels, wet floors, unpleasant odors, and a general lack of upkeep. It was clear that cleanliness was not being prioritized.For the price charged, I expected a much higher standard of cleanliness, maintenance, and customer service. Sadly, this experience did not come close to meeting expectations, and unless significant improvements are made, I would not return.

The park is amazing and so welcoming and helpful. We had an issue with something dead under our cabin CB 24 but it was at night when we would hang out in the yard mainly and everyone was closed. I did not try to call so it was my fault. The cabins had a nice space to accommodate our group even when it was raining.