Having the pools and water park closed down for the whole day was really upsetting! My kid was so disappointed and I was too. That's why I paid all this money to camp here. I feel like I could have gone to a state campground for hundreds of dollars cheaper! I also didn't like being asked about a wrist band for just being at the dog park. Honestly I probably won't come back. I have given this campground soooo many chances these last couple years and it's always something.

Very helpful staff. Comfort stations were in need of TLC, as only 1 of the 3 bathroom stalls in the women’s were in sanitary condition over the course of 3 days. Upon arrival, the trash was not removed from our cabin from the previous visitors, which was gross. The TV was broken and the WiFi didn’t work properly anywhere on the property which made communication difficult (cell service also non-existent) for us when trying to meetup with friends at RV site. I think $124/night for the rustic cabin was a little high considering the rundown conditions.

Most everything was great. There was a lot to do. The kids loved the water slides and the wibit. Our site on the channel was beautiful. We loved having full hook up. The only feedback I’d like to give is that the store manager, Jessica, on Sunday, June 7 was not very nice or accommodating. Our kids wanted to play putt putt before we checked out and left. We went inside to get balls only to find out it was $1 per ball to check them out. I didn’t have cash so I offered to leave my drivers license, which is honestly more valuable than $1 per ball. Jessica told me it had to be cash. My friend had a $50 so we brought that in and she rudely said that she couldn’t break a $50 bill. She gave us no other options. We would have left the $50 bill for all we cared. We found a $10 bill finally and had to go in a third time to get balls. Next time I will just bring my own balls for that hassle. For how much we paid to stay here and for being adults just trying to play putt putt we would have appreciated a little better customer service experience. I’ve worked in customer service before and understand the implications of bending the rules for one person, but this seems like a silly policy to hold firm to and was not a great ending to our stay.

We had a guest staying next to us that was talking about doing bad things to little girls, it took forever to have the park remove him. I was then told by the park members to keep an eye on him MYSELF while he packs his things up. The park did not call the police, I had to. I then had to follow him out of the park MYSELF and wait for the police to come. The park wasn’t even worried about it. The pools were filthy, not one activity was on time. Pretty rotten place.

On the day we arrived we were told that everything would be closed down for most if not all of the weekend. We were very frustrated as we came with 20 families (bringing roughly 100 guests) and knowing all amenities were closed down was deflating. We did receive. I feel like Jellystone went above and beyond to make it right by offering tie dye shirt making free as well as the inflatable obstacle course. By the second day, everything was back open and all was good. Our group had the best time!

We had a great stay! The water attractions were enough to entertain the kids the whole trip, so the extra attractions were an added bonus. We were a little bummed that the Wibit cost extra, but it was still fun. The workers were pretty laid back and helpful. The only downsides were the spotty cell service and the organized activities. Those were usually either not as described or canceled. But luckily there was enough other things to do that the kids weren't too disappointed. The kids are already asking to go back!

It was a bummer that the pool was shut down, but the without being free all day plus the refund made it worth it! Thank you!Also- we are so incredibly sorry for your loss. ❤️

Most things were closed, but staff readily refunded the activity fees for us. I enjoyed that it was quieter when we visited, but I did find it strange that they didn’t notify on social media that that so much was closed. Even the activities (crafts, hayrides, etc) that they aggressively advertised weren’t actually ready o go, which I thought was weird. It just would be good to have had a heads up about things.

Long wait for registration even though we registered online. We were charged for amenities that were not available pools were closed. We were told the wi bit obstacle course on the lake would be free at registration. My son attempted to try it and was first told he would need to pay $20 then when he said we were told it was free due to the closed pools, staff agreed to call and check, he was then told after they called that it was closed. Putt putt was the only amenity we used and it was terribly damaged and run down.

Dirty and everything was closed. Was told they were short staff. Park was the only thing we could do and would of rather stayed home going to a park instead of going to a dirty one with trash and clothing everywhere.