We liked the ozark cabin. Upon arrival an artificial nail was on dining table. Someone’s socks under bunk bed and shower soap was empty. Tree branches hit our roof making noise while sleeping.

Kids loved the wibit course and all the other water activities, they also had a lot of fun with the mini golf

We had a good time during our stay. One of the blinds in the cabin bunk room didnt cover the entire window so we had to buy clothes pins and use a towel to cover the entire window.

Ordered breakfast at the restaurant, food was cold.There was one other family at the time the meal still took a half hour to arrive.

This was my first time staying here, and overall it was a nice place. However, I do have a few concerns and suggestions.First, when we arrived at our cabin, the air conditioning was only blowing warm air. There were two AC remotes, but one was missing batteries. I went to the front desk and was able to get batteries right away, so thank you for the quick help with that.Second, I wish the cabins with electricity had phones so guests could contact the front desk with questions or concerns. The walk to the front office can be quite far.Third, there were no instructions provided for accessing the Wi-Fi or explaining the cabin checkout and cleanup process. It would be helpful to have this information available so guests know what is expected and can avoid any unexpected charges.My biggest concern was an incident involving racism directed at our children while they were swimming. Some teenagers were making fun of them, mocking them, and making racist comments. Thankfully, a kind couple witnessed what was happening and informed the lifeguard. We were told the teens had been removed, but our children later saw them again.I strongly encourage management to take incidents like this very seriously. Everyone should feel safe and welcome while enjoying the facilities. Clear policies against racism and harassment should be posted, and guests who engage in this behavior should be removed and not allowed to continue disrupting others.Despite enjoying many aspects of our stay, this incident had a significant impact on our experience, and I hope it will be addressed to ensure a safer and more welcoming environment for all families.

Customer service is lacking-multiple calls and no answer, given conflicting responses to questions and then told I was in the wrong. Some areas of the park are really kept nice and maintained, others seem neglected in the park. Staff doesn't seem happy to be there or have a desire to be helpful in anyway. That is what I notice the most as someone that works in customer service.

The cabin we had was uncomfortable. The air units were not working much at all. One unit in the main bedroom was not even pumping out cold air, and the one in the living room was pumping out a bit of cold air out. The other bedroom in the cabin, its fan to pull in cold air from the living room was not working. We also lost access to water a few hours during the day on our trip at our cabin, and I only found out why when I approached a camp staff member to ask. Other activities went OK. Other people complained about the water area and how the water basket that shoots out water did not make a noise when it did it, and little kids got hit hard when it happened.

It seems like things are going a little downhill from the previous year. It was disappointing to see things like the golf course not being kept up and the adults hot tub being closed. There is a policy that sites are not to display political flags and we saw multiple offensive trump signs and flags right by the main attractions. There seemed to be a lot less staff and parents were most definitely not watching their children per the policy that we are all required to agree to. It was overall disappointing compared to last year.

Everything was great, clean and great entertainment.I would suggest paper plates to go with the taste pizza's

We had a lot of fun and lots of activities. The customer service at the golf cart stand is below average. They are very inconsistent with following rules. We had our golf cart confiscated and the staff was very rude. We were not doing anything unsafe, a warning would have been more than fair. I didn’t relay all the rules to my husband and he had one of the kids sitting on his lap while he was driving very slow. Meanwhile other golf carts are speeding all around. We spent a lot of money solid customer service should be a given.