We had a good experience for the first time with our kids. Joined the yogi rewards club and kids were able to pick a prize for their birthdays and we signed up for a birthday visit from yogi which the loved. We were a little bummed the water park was not fully open during our stay.

The pool areas hardly open, the beds were very still and someone cut the Internet cable late at night where maintenance man had to fix it. Was a horrible experience

Poor staff ... amenities were not ready for the season...

We as a family had a blast coming back to the nostalgic Jellystone from our childhood vacations! It was however disappointing to see the lack of things open and accessible for use. We were also sad to see the lack of care the premises appeared to have in the last few years. Nothing was cared for, the kids Waterpark not only looked but even smelled disgusting it was so filthy. Overall there didn't seem to be anyone in charge and there were very few employees that took pride in making sure guests were enjoying their experience. I hoped for a lot more, but made sure to enjoy the experience nonetheless!

Enjoyed our visit- the price of some of the fees is getting to be a lot. I am over 65 and we didn’t even walk into the park but yet we have to pay 10.00 per day/ ever day for the length of our stay. And I have to pay 35.00 to pick a site which I don’t understand.. we went side by side riding every day so we don’t use the waterpark, golf course or any of the amenities. I feel you should have someone at the gate if they don’t have a wristband they don’t get in and don’t charge everybody that extra $10 a day.

Was rather upset that the waterpark was shut down on a Friday afternoon then Saturday the lazy river or wave pool were not open & the other half of the water park was so cold we could even use if

Great cabin experience, but very poor guest experience overall. The event calendar was not as advertised, we showed up to events right on time and they were coming to an end or didn’t take place at all. Over half of the accommodations were either closed or had awful hours (11:30-1:30 for waterpark after we had to ask for someone to open it). It’s different when an adult is let down, but when young kids feelings are involved it is unacceptable

The water was too cold to swim, the lazy river and wave pool weren’t working Friday or Saturday, I asked several times about rewards and nobody knew anything until late Saturday night I finally found someone who told me to keep receipts but I had already spent a bunch that I didn’t have receipts for. Lazer tag with orbies gave my kids welts. They didn’t have the stuff to make smoothies. We were given an hour of free wibits but I feel that that wasn’t enough.

Disappointed that the lazy river and wave pool was closed. They said the wibit was available for the inconvenience however it was only open for like 2 hours. Also the hot tub stopped working Saturday. The bathhouse shower had zero heat as well.

The staff was helpful and friendly. The sites and amenities were clean and easy to access. Will be back!